Mr Chen Chinese restaurant — Restaurant in New York

This is the first restaurant I have ever written a bad review despite several instances of low quality food in the past, and for very good reason. This restaurant not only delivers poor quality food, but they lie to the customer and grubhub representatives.

I ordered a "Beef Chow Mein" combination platter. What I recieved was not only an oily mess, but it contained NO NOODLES. But, everyone makes mistakes; and as such I allowed Grubhub to contact the restaurant to make things right with me. The restaurant proceeded to claim that Chow Mein does not contain noodles and that the dish I was thinking of went by a different name; Lo Mein. In case you're unaware, "Mein" translates into the word "Noodle". Grubhub said that their hands were tied and that they wouldnt help me further. On top of that, the order of Sesame Tofu I ordered was soggy, flavorless, and generally unappetizing. Vegan people seeking tofu dishes beware. T

he one redeeming factor of the order was the broccoli with garlic sauce, which was decent at best. I highly suggest eating at nearly any other Chinese restaurant in the area, even if they happen to...

This place is a hit or miss. General tsos chicken is just chicken scraps that are breaded and fried. Replacement comes with even less food than originally ordered.

Just oredered chicken egg foo yound. I poured out an 1/8 of a cup of oil out of both of them. Rice they were on top of was so oily it was unberable to even look at! The bottom of the container had oil floating allover maybe another 2 tableapoons.

Replacement came quick as 4 small pieces of chicken 🐓 with 16 pices of broccoli 🥦 and a fricking 1/4 cup of rice! I had to return that as well as all the withe rice looked like blood sausage it was totally soaked in in the sauce.

Food looks good but tastes just bad 50% of the time..

And the time wasted exchanging it for another batch it just takes too long!

Majority of chinese food take outs do take advantage of that hipster invasion on ridgewood as a sign to sell subquality food.

I had to dispose of takeout menu and will be ordering from another joint from now on.

Eat well...

Do not know what's going on with this place?,I heard it used to be good w decent food. I ordered from here lunch time & in 1 hour I got hives all around my chin.😯 I had 2 see a doctor & he asked? What was the last thing you ate& I said chiness food from Mr. CHEN,, BINGO THAT IS THE CULPRIT. What are u guys putting on ppls food?😬 by the way the lady there has the worst attitude & worst customer service skills, lady you have been a miserable lady it seems since 2009 when I was a regular customer, is almost 2020 & you worse, I stopped coming here,& was visiting the neighborhood again & I was in the mood 4r what I ordered but I will not be coming back I dont trust the ingredients that are been put in my food. The hives are getting worse. Nobody wants your husband either stop giving young girls the side eye when they are being polite to your husband,HE seems nicer,but whats going on behind the kitchen seems very fishy, so he might be...