My Grill Bar — Restaurant in New York

Horrible experience after giving multiple tries to this place first couple of times was horrible service all around especially with the guy who answers the phone.. talks with the worst attitude and makes it very uncomfortable and takes from the appetite as well.. now last time I was here today will be the last time I will come to this store I ordered two plates and paid 70 dollars for very small portion and for that much money I would expect atleast two pita bread for each plate and I see they only gave me one so I ask for extra and they charged me another 9$ for 3 bread after I spend 70$ in the business this is absolutely sad for a business of so many years to treat its customers like this and really not care for the food quality or service anymore please go at your own risk will definitely be my last time there are other business that deserve...

this place used to be decent but lately, it's been really bad. the laffa was not fresh, actually was kinda stale. they have become really cheap over the years. I feel bad asking fo extra tehina sauce and they make me feel guilty for asking. I asked if they can put the salad on a side box instead of in the laffa and they wanted an extra $2.50. staff is indifferent. customer service is lack. if you guys want to stay in business you should try listening to customers and what they want. when I'm in the mood for a good shwarma I wanna feel like I'm in tel aviv eatinga fresh sandwich with fresh ingredients. this was a terrible experience. you guys used to be good when it was the...

The staff is rude... I asked for pita shawarma, he replied what you want inside, I said I usually show to the man that making it. And the guy with the glasses replied he's busy now. Busy doing what...? There were 2 people people inside...) and some other guy that was by registered I guess manager took his side instead of giving break. And when I said you know what just cancel the order too much pressure and frustration here at this place. I'd rather go to a new Israeli spot that recently opened up on the corner of kings hway & east 12th and check them out. And both of them just replied 'good bye' well I guess good bye I'm not coming back to this place anymore. You not...