Popeyes Louisiana Kitchen — Restaurant in New York

I arrived to this location at 5:20pm to order my dinner. Where today I was not feeling well at all muscle spasms in my back. I order my 2 piece meal with my sides with Humaira. She was very sluggish seems as if she didn’t want to work. As where her team member have wonderful outstanding customer service. She had me standing there waiting for over 5 minutes so I ask because she just staring at me. Is my food ready ? Is there a delay of some sort ? She not saying anything just staring at me. He other team member Protha decided to speak up for her but with a lot of attitude. You want to order i calmly say no I ordered already and don’t know what I’m waiting on. Humaira walks to the back for two minutes. The entire time my side is just sitting there OPEN. Humaira finally walks to the front completely stand over my side and turns around with it closed. Very bad customer service will not be returning to...

UPDATE: The owner of this franchise location needs to hire more workers -- there's only ever two or three employees actually doing something at any given time!! ORIGINAL REVIEW: A bit more spacious than most other Popeye's locations, providing "room to breathe" while enjoying a meal. (There's even outdoor seating that's shaded -- though just one table.) Seems chronically understaffed, unfortunately, even on weekends, both at the counter and in the kitchen -- VERY SLOW HERE...and like other fast food restaurants, they'll have the guy cookin' handle food one minute and take out garbage the very next -- and just what do you suppose he does after that??? AC seems to be down...

Not for nothing. My sister & I were here yesterday (June 6, 2025 around 4:30pm). We were just staring watching the lady make a sandwich until we saw her pull out the chicken tray and grabbed the chicken with her bare ungloved hand out the tray and put it on the bun, finished making the sandwich and put it in the little foil bag. My sister was like make sure she wear gloves cause she handling chicken with her bare hands. They started speaking their language and the worker now had gloves on! Thank god someone else made our food who wore the proper PPE. That is unsanitary. Homegirl look like she been doing that for some...