Beverly hills furniture — Local services in New York

Be very careful with this furniture store. I'll tell you ... two months ago I went to this furniture store ... I bought a dining table, a coffee table and six chairs for the dining room. I spent a total of $4,500. Well ... the first thing is that they did not give me a delivery date until 15 days after purchase. When the furniture arrived ... they sent me the wrong dining room table, the coffee table arrived was chipped and 2 of the 6 chairs were broken. But there is still more ... !! The table that they brought me by mistake, they told me that they cannot exchange, the coffee table and the broken chairs still have not reached an agreement on whether they can be exchanged and when I call the store the employees hang up on me. The owner is never there nor is there a manager to talk to. It's been two months since I visited this store and they still haven't solved anything for me I paid them and I don’t have furniture nor can they give me my money back due to “company policy”. This place aside from ripping off people has HORRIBLE customer service. They are tremendous charlatans!! Don’t even think about about buying anything from...

Very disappointed with the service I that I received. I pay for a new dining table with a bench. When I walk in the store everything was perfect, Kary ( the sales person) helped me to set up my payments and she was nice, But then when I received the delivery they sent me the dining table that they were using on the floor. It was scratch and not in a good condition. After that, I called Kary and she did not really help me, I went to the store and I spoke with a person and after 4 to 5 days they told me that Kary was the one responsible for the sale and that she had to help me. After one or two more days kary told me that it was a mistake, that the dining table “the new one was broken” and they send me the sample from the floor. They did not even call me to explain me that situation. She “apologized” and told me that the owner told her that they were going to give me $200 in credit. Terrible service. Please verify your merchandise if you are buying...

esta es la peor muebleria que e escogido para comprar mis muebles, muebles que compre en el mes de febrero, los compre cash el mismo dia via online, estuvieron dos meses poniendome excusas y diciendome que me llamarian en 2 dias para informarme la entrega que ellos constantemente me decian que se comunicarian con el almacen, el almacen supuestamente le decia que me llamaria en la tarde o al dia siguiente para decirme el dia de la entrega asi me estuvieron hasta marzo 27 un mes despues de la compra hay empezo a cambiar las excusas me decian que tenia que esperar que con todo lo de pandemia (hay comenzo la pandemia) que llamara a la semana que viene, llamaba y me decian lo mismo hasta que decidi contactarme con better bussiness bureau ise el reclamo y hay ellos se contactaron con ellos, la muebleria nunca se contacto con better bussines bureau por el reclamo que ise de la muebleria, haci me tuvieron hasta abril 30 y me los entregaron porque ise un reclamo con la compañia de better bussiness bureau gracias a better bussiness bureau es que me entregaron los muebles si no fuera por ellos no se que abria pasado. es la peor muebleria, si pudiera darle 0 estrellas se lo daria.

This is the worst furniture store that I have chosen to buy my furniture, furniture that I bought in February, I bought them cash the same day online, they spent two months making excuses and telling me that they would call me in 2 days to inform me of the delivery that they They constantly told me that they would communicate with the warehouse, the warehouse supposedly told him that he would call me in the afternoon or the next day to tell me the day of delivery so they stayed until March 27 one month after the purchase there is a change in excuses They told me that I had to wait that with all the pandemic (the pandemic started), I would call next week, I would call and they would tell me the same thing until I decided to contact the Better Bussiness Bureau with the complaint and there are they contacted them , the furniture store never contacted better bussines bureau because of the claim that is from the furniture store, they had me until April 30 and they gave them to me because it is a claim with the better bussin company ess bureau thanks to better bussiness bureau is that they gave me the furniture if it wasn't for them I don't know what happened last. It is the worst furniture store, if I could give it 0 stars I would give it to it.

This is the type of furniture that if you do not buy on credit (for long-term and short payments) if you buy in one payment, the same thing will...