Queen of Tacos — Restaurant in New York

I didn't felt welcome. When I arrived at the Queen of tacos, I walked in and the guy in the front said "Hi" I told him my name and I was part of an event He told me to wait; he went to the back to speak with a young woman who was in back by the kitchen area after few seconds he came back and told me to go to her okay fine. She didn't greeted us! all she asked was what is my name if I had a ID and to sign the guest list. She said you free tacos I asked her what type and she said "Beef" and told us "Wait outside" that the guy will bring our food outside she didn't say "please or would you like to see the menu/drinks while we wait for the food" in another word she didn't sell us the restaurant menu. We said okay and headed out and it was not busy at all in fact; two ladies were sitting on the right hand side and a lady sitting at the bar meaning they were 2 tables available inside. We waited less than 10-15 minutes when the guy came outside, he said here are the tacos and a gift from the Company I went for (Not from Queen of Tacos). I took pictures of the restaurant"/Food it was warm when he give it to us the presentation of the food is Good but those hard shell tacos are flavorless and I had tasty Tacos before but these ones are not good. I had my family tasting it, my little one found it a little bit spicy in which is normal lol, my other son said the meat doesn't have flavor he only tastes the hard shell tortillas and the sauce that came with it. The other family member felt the same way about the tortillas and me too! They have to work on their customer service and on the food. I...

There are Queens & Then there are Queens!!!

I Move Around a bunch (being i get sickand) and I like to be picky that's why I test certain resturants with different methods. Being this is a Mexican Restaurant I had to be discerning.

So let's start with the simple pros & cons.

PROS: -The food is amazing (Much better than most local holes in the walls with much fresher food & options) -They are willing unlike others to deliver to a doorstep (with a smile I may add) They are sweet, open & comunicative They offer variety (being some of the regular food is in high demand) -The accomidate with what little space is available

CONS: -They are a family run business (so after school hours children are around) -Being they are a small establishment and specific ( They tend to only get one type of customer) They are often confused with the convience store next door -Because the freshness of,the food and the quality in which it's served ( you may wait quite a while for your food to arrive or be served if not in person)

Personally , if it weren't for such a neish location. I would recommend them as a "5 STAR" location. But I fully endorse and reccomend this place...

Ok so I just came here for the first time yesterday (Sunday). The actual dining area is fairly small but clean. We found a table pretty easy. Atmosphere was very Mexican and interesting. The waitress(/busboy/dishwasher) came to us promptly and gave us the paper menu. The writing on it was so small and the place so dimly lit that I had to pull out my flashlight to read it (no big deal). We asked for 4 different juices and every time she came back to tell us they didn't have that. We finally settled for mango smoothies and our food order. Food came out and we didn't see the waitress for the remainder of our meal. I had to ask three times for water before she came with the carafe and two glasses. Her demeanor was dry and not friendly but she was all smiles for the regulars at the bar. In a nutshell the food was really good but the service was not. I will come back here but I'll take my food to go. Edit 12/22/24 - The waitress that I complained about above seems to be gone. I've come back there several times and the service has greatly improved. I originally gave this place 4 stars but they have earned the missing star back. It's now a go-to...