Rokstar Chicken Douglaston — Restaurant in New York

Rockstar chicken

I usually wouldn’t put an establishment on blast as I know with inflation and such , business is hard but I’m super disappointed in my recent encounter with them.

We ordered a whole chicken last night from rockstar chicken. This was my 2 and 4 year old’s dinner after both kids had swim class. My kids were very hungry . I ordered via Uber eats and my husband went to pick up the order. We live very close to rockstar chicken and they got home in a min or 2, we got them settled and started to feed them.

More than half the order was raw as seen in the pictures. I was very nice on the phone when speaking to the person at rockstar chicken. He asked me to text him the pics so he could show it to his boss. He put me on hold while he spoke to his boss. I assumed they’d offer me a refund on the spot or ask me to go pick up another order which would be very inconvenient for me since it was around 7 and my kids were very hungry.

To my dismay , when the person got back onto the phone with me, he told me to email hello@rokstarchicken.com the pics and then “they’d determine if it was too raw to eat.” I was honestly shocked by the guy’s answer. Again, I was still very calm .

It’s been over 24 hours and I haven’t gotten an email back from them nor phone call.

That’s not how one does business. The order was not expensive. It was less than $35. I could understand if it was $100 and they’d need to conduct their “investigation.”Even the person on the phone told me that he could “see the chicken was very raw”.

We’ve ordered many times prior but they’d lost me as a customer for sure. I am appalled by the way they do business. I told them person on the phone to let their boss on his other line know that I was feeding my young children and they were very hungry and yet nothing was done.

I hope you guys don’t support a...

Rokstar chicken was a place that I was genuinely excited to try from hearing about it in person to seeing TikToks of it constantly. I had to get a variety of options as it was my first time and would I say it was worth it? Yes and No. I purchased the chicken sandwich with spicy batter and hot korean sweet chilli tossed chicken and colwslaw on top. From the look to the fry and seasoning of the sandwich I can say it was solid it was amazing it was tender. A great amount of heat for the selection I chose with a coleslaw to cool it down. A little messy but it was a large sandwich you do get your moneys worth there. I would say the coleslaw was a little on the sweet side and for my preference I don't like mixing sweet and savory too much but overall a great chicken sando I would have again. Additionally I also purchased an order of the chicken tenders regular batter tossed in korean sweet chilli. Look wise it looked savory and appetizing. The tase was also great not too far off from the hot korean sweet chilli but I feel they could've been heightened a little more, maybe a bit more sweet or sticky most of my sauce was sloshed inthe bottom of the bowl it was in. My main "eh" about the tenders was the quality of it, the meat was a tougher and I was disappointed after having such a tender chicken sandwich to a tougher tender. I also had their regular french fries. Great cut great fry I wish a complementary sauce was included but prices add up a lot! Overall would I come back again? Yes for the sandwich and maybe another option for sure like wings. Would I say its cost friendly? If you want to customize your sandwich and other options-- not really. I felt that for the food quality and taste I would personally value what I ordered to be around $34-37 but hey overall...

I’m a big fan of KFC (Korean Fried Chicken) and Rokstar Chicken does not disappoint. I saw a video from a fellow instagrammer and I had to try the food here. I did see something in the post about a supermarket. I ignored that part of the caption until heading to get some food. Rokstar is located inside of a really large popular supermarket called Food Bazaar. I think this works because Food Bazaar is an international market and I’m totally a fan of grabbing something to eat while you shop. When you arrive at the supermarket you’ll see visible signs of where to walk so you'll easily find Rokstar. There are seats available and a sort of pop-up window for you to order. The prices here are great. You can get a meal (chicken/fries/rice or salad) for under $12. And the portions are pretty big so you’ll definitely be full. You can get a chicken sandwich, boneless wings or bone-in wings. The variety of sauces are a draw as well. Be sure to mix sauces if you plan on ordering wings. As far as transportation goes, this is definitely some place you’ll need a car to get to. You’ll find plenty of parking if you do drive here since the shared space is the supermarket. Here’s what I ordered (I suggest it all btw): Kimchi dumplings, Crispy chicken sandwich, bone-in traditional korean fried chicken with hot soy garlic sauce on the side and an order of the boneless chicken with sweet chili sauce. After writing this review I’m totally going back here for the...