Royal India Palace — Restaurant in New York

There are many good Indian restaurants in this neighborhood, but the service, management, and ownership at this place are absolutely ridiculous.

I walked in and told them I’d like to try their buffet. After I took a small sampler plate, the waiter came over and told me they were closing the buffet soon and that I should take whatever I wanted before they put it away. I asked why he hadn’t mentioned that before I sat down, and he just looked at me and walked off.

I took some food, but it was cold. I asked for a container to take it home, and they refused. When I asked to speak with the manager, they said he was busy on the phone. I waited while he stood in the corner talking in Hindi and laughing—clearly aware of me standing there. I called out to him three times. After 20 minutes, he finally came over and told me there’s no takeout allowed for the buffet. He also claimed to be one of the owners.

I explained what had happened, and instead of apologizing, he accused me of threatening the waiter with a negative review—which I hadn’t done. Then, once he realized I had been there before, he brought me a container. But at that point, I told him I no longer wanted the food. I didn’t want to eat it later and feel all the stress and disrespect all over again.

Just to be clear: I make over half a million dollars a year. I wasn’t looking for any favors or free food—I simply wanted to enjoy a warm, unrushed meal, with basic courtesy and...

If I can give this reception hall and staff a negative review I will but I don’t have the option. I will never rent or recommend this place to anyone. The manager that I talked to is not responsible at all. I was on him for weeks to get the seating layout for a event so I can assign seats to ppl, he keep sending the wrong layout to me....he eventually sent it the week of the event and then changed it the day of the event with out letting me know which caused a lot of confusion. He turned off the A/C on us during the event because he said that we had too much ppl which was BS because I brought the amount of ppl agreed upon. He also said that they provide unlimited soda, which was a fat lie, we had to go and buy soda because the stopped providing. The guy that handles the decoration for the hall is another one that was not helpful. They only want money but not providing the service for it. I have been trying to communicate with him but he don’t respond, so the day of the event he then tells me that that he can’t do want I wanted so I had to decide on a different design when I had a million things to do and didn’t need additional stress. He didn’t remember what we had talked about for the tables as well and was not prepared to decorate it so I had less stuff from what we first talked about.

Bottom line, pay a little more money and go...

I went to this Indian restaurant for buffet lunch.. They advertise that there are at least 10 different items, which there were. They was tandoori chicken, chicken marsala, white rice, goat, watermelon, lettuce, sliced carrots and cucumbers, creamed spinach, mixed vegetables in red sauce, raita, tamarind sauce, onion chutney, mint chutney, and a few other vegetarian dishes. Dessert was rice pudding. Hot bread was brought over to the table. Everything was very good. I felt that the tandoori chicken was a little dried out but that was probably due to the fact that it was on the buffet table. The waiter brought over the bread and a pitcher of water. Then disappeared. The staff was friendly. He brought me, lemon when I asked for it. It was $9 total including tax. Not...