Schnitzi — Restaurant in New York

I placed an order at this restaurant online and 21:35 for delivery. They charged my card right away, and on the receipt it said that it will take approximately 45 to deliver. I called them at 22:26 to find out where my food is, and was told that it will be delivered in 15 to 20 minutes. at 22:59 the food still wasn't delivered, so I called again and was told that it's on the way and it should be by me within 15 minutes. At 23:18 I called them up again and I asked where my food is I was told that the branch I ordered it from is currently closed and I can come pick it up, by another branch, when I tried explaining to the employee that I placed the order two hours earlier, and my card was charged already, and I was told on the phone twice that my food is on the way, i expect it to be delivered, and not go pick it up. The employee hung up on me. Therefor I tried calling back again and after putting me on hold for 4 minutes the guy tells me that the employee I spoke to is new and doesn't know what he is talking about, and i can come pick up my food if I want. in conclusion I waited two hours and my card was charged, yet no food and the store is not willing to take responsibility and instead of realizing that they are wrong they yelled at me and hung up the phone twice. So if you don't want to go through all that for just a little bit of food buy...

Super annoying. This place might serve good food, but there customer service and way of running the business is aweful. They specify on their website and on the front door of the store itself that the place closes at 2am. But when me and a bunch of friends wanted to order and eat in at 11pm, they said "sorry we're closed, come back tomorrow". My friends and I we're super confused and tried asking if we could order take out. They refused, Because they had claimed that they already cleaned the grill and put everything away and that there not interested in cleaning it again. So instead they decided to kick us out and close 3 hours early. Absolutely ridiculous place. Complete disregard for customer service. Don't recommend it to anyone looking for a late night snack or pretty much anything for...

Why are the sandwiches 26 dollarsit was 13-16 not that recently 1 baguette with chicken is 26-27? Y’all disgraceful and nasty exploiting Jewish people that can’t afford it* change the sandwiches to something reasonable*$9 above cost price is INSANE

TO THE RESPONSE I WAS GIVEN* IN NO WAY SHAPE OR FORM SHOULD A CHICKEN CUTLET SANDWICH COST $24-$27 DOLLARS* YOU CAN GET 2 WHOLE CHICKENS FOR THAT $# EVEN A SHAWARMA AT OLYMPIC PITA WITH A LAFFA AND SALAD ON THE SIDE WITH FALAFELS ON THE SIDE IS STILL $21 FOR YEARS!!! NO JUSTIFICATION TO YOUR RESPONSE SAUCES AT KOSHER ESTABLISHMENTS ARE FREE YALL CHARGING $1.50 EACH…. JOSEPHS BURGER WOULD LAUGH AT YALL PLACE IS EMPTY AS IS EVERY DAY/NIGHT SMH

PS $4 FOR A CANNED...