Ostrovitsky Bakery — Restaurant in New York

It's been a few years since I've come to this bakery. I remember it being good. What I don't remember is how smug and rude and the workers can be. I had to deal with Monica. She literally rolled her eyes at me before I said a word, as if she was doing me a favor. I said I need a box I'm gonna get a lot of pastries. She asks me how many, I said I don't know, just get the box and I'll start filling it. As if I had to have a written list of exactly what I want and browsing is a crime. I needed a second box and she was literally breathed in exasperation like I did something wrong.

Like wow I'm sorry I'm starting your morning by giving you business. I won't be doing it again. Meanwhile, one of the regulars came in, and she immediately says "Good morning moshe!" I guess she assumed i'm not Jewish. I am but shouldn't matter. They don't want new customers. No problem. I...

Their challah is amazing!

I just don't understand the logic behind the way the line works to order... They have a polls with a ribbon separating the area between ordering and waiting, yet, the side that everyone waits on (which everyone else seemed to know about), is the side with the pastries on the shelf - imagine having to knock you in the face or pushing you just because I need something from the shelf. Also, sometimes staff need to go there and your on the phone and isn't practical vs. having everyone wait by the counter area and exiting that way. That way you can order at ease, anything behind the counter is...

This bakery is very unsafe, they do not follow the social distancing and mask rules, customers are gathering close together without any face covering or it’s not completely covering their nose and mouth, I visited the place a few times with the same problem, there’s a guy usually at the back who walks around from front to back with no face covering at all, to be fair the ladies behind the counter usually wears a mask but they are not saying anything to the ones that don’t. This place is unsafe and you should avoid there and call 311...