Springfield & La Bari Pizzeria — Restaurant in New York

So I order before from this restaurant and didn't have any major problems. But today ...I order a Large pepperoni pizza, garlic knots, grilled chicken ceaser salad, fried calamari, small chicken soup. So the pizza was okay not the best right along with the salad and garlic knots. But the soup was soup from a can from I was told by the manager, now correct me if im wrong but usually when you order a soup from a restaurant it's usually homemade. But when I spoke to the manger or whoever he was he was rude argumentative and hung up the phone on me when I was still speaking. I didn't pay for a soup in a can I could have went and bought a can of soup for all that. Then the calamari half was not done the other half was burn like come on and the food came cold on top of that. When I ask for a refund for just those 2 items is when I got hung up on but it's cool grubhub refunded me. Then on top of that they get your order wrong and say oh well nothing they can do about it. What gets me is the customer service from this establishment that I experienced today and the last time, my fault for giving 2nd chances to make things right and due to that I will no longer be a customer and I really hope everyone reads this post and choose to deal with another pizza restaurant with less...

My first order and by ahure my last. I ordered a special, never mentioned it was pick up, he says its 13 something for the special ; 1 large pizza garlic knots and a 2 litter soda, I ask the dude how much is it to make the puxxa half pepperoni half cheese he says 17.50 i told hin thats what i want it, i waited over an hour for this delivery, the picture is the pizza i got delivered, i give the driver 20 dollars and i told him to keep the change, when i call the store because the pizza its wrong and burnt he says he did not add the topping requested said that the soecial is not as listed and that he should have charged me 19.50 for a half pepperoni pizza modification done to the special, i asked to have the order i requested and he started arguing about the price after he said he maid the mistake for the wrong topping, and that he 17.50 was the actual special price, also requested an additional 2 dollars to deliver the pizza I actually ordered, i told hon that i gave the driver 20 to take it from there to get me my correct order, hopefully they will, if not... Ill follow up

Rhey actually delivered the correct order, now this is a pizza, they got me back as a...

I ordered a white pizza with chicken and vodka sauce and this is what I received. A drenched pizza thin as paper and soggy with sauce creating a pool on the pizza. The gyro flavor was horrible with sour white sauce and barely any meat on the gyro. The delivery took about a little over a hour to arrive and when we called back to question about the food. The “manager/person in charge” started to argue back and forth that he never made a pizza like that before so that’s why it came out like that. He refused to give a refund for the pizza and told me that he could remake the gyro but it would be the same. After a few minutes of going back and forth he offered to refund me for the gyro but tried to be slick and give me a different amount of money then I actually paid for. He ended up saying he would send the delivery driver back with my refund. It took over two and a half hours for the driver to come back with my money. I wouldn’t recommend this pizzeria and it’s sad because this was my first experience and...