Subway — Restaurant in New York

Not much of a review writer but with the terrible service and rising price of goods in nyc, consumers need to start standing up for themselves. Came to this subway during my lunch hour and ordered a sandwich. The guy preparing my sandwich was simultaneously preparing another sandwich for an online order. After my sandwich was prepped and wrapped, he continues to work on this online order instead of checking me out. Mind you, no one was there to pick up the order just yet. I asked him if he can check me out since my lunch hour is limited. He passive aggressively said to me that this order was placed before mines. Well then, if we are using that logic, then why did you cash the customer that came AFTER me because all she was purchasing was a bag of chips? I mean, if you’re really going by who comes first then that customer should’ve been told to wait just as how I was told that the online order was placed before mines. Your response was uncalled for. Instead of taking the 30 seconds to respond to me, you could’ve used it to check me out very quickly. I get that fast food workers are underpaid and overworked but that’s a struggle that you as a fast food worker need to fight; not me as the...

I recently visited a local Subway location and ordered three footlong sandwiches two tuna melts with everything on it and extra sweet onion sauce also one meatball sub with melted provolone cheese. When I first walked in, the restaurant was very quiet and empty, but I was immediately greeted warmly by an employee named Abdul, who is from Bangladesh.

From the start, Abdul’s hospitality stood out. While my sandwiches were toasting, he engaged me in a friendly conversation, not just to pass the time, but to create a welcoming atmosphere. I appreciated that he didn't rush the process he crafted each sandwich carefully and with great attention to detail. It was clear he took pride in his work.

Abdul mentioned he was simply doing his job, but from my experience and as someone who works in America's number one lounge serving high-end clients and celebrities. I can confidently say he went above and beyond. True hospitality like his deserves recognition.

As for the sandwiches, they were absolutely delicious! My family and I enjoyed every bite. You could truly taste the extra care and warmth that went into making them. It was more than just a meal, it was a...

I attempted to place an order on September 5, 2025 at approximately 12:00 pm. There was only one employee working at the time. She was dark skin, had a mole on a section of her face. I've seen her at the store many times. Today, I placed my order. She started cutting the bread. Another customer whom it appears she knows enters the store. He said to her, finish with the customer you have first, which was me. She said no it's okay, I can take care of you first. I was shocked. She continued talking to him right over the bread she was cutting for my sandwiches with speckle coming out of her mouth.

Her unprofessional behavior caused me to walk out of the store and not utter a word. That was the poorest experience imaginable. You do not skip a customer (my order would have totaled over $40.00) to take on another customer who just entered the store. That is not only immature, it's unethical, and her behavior was unprofessional.

Subway needs to address this issue. I have been a customer at this location since this store has opened, and because of this experience, I will not...