V3nom Cafe & Lounge — Restaurant in New York

From my Yelp review:

Verdict: A definite 5 stars. Can't go wrong.

New lounge that opened up in the neighborhood so I decided to stop in.

First, this lounge is in a great location. It's right off the highway (cross island parkway exit 27E) and the parking on the street is EASY. Something all of us NYers can appreciate.

First impression, when I walked in, I was immediately greeted by multiple individuals with smiles and they were very courteous in seating me quickly. Decor is very clean and simple and I immediately loved how the music in the lounge was at a reasonable level. I'm able to have conversations without yelling. They have TVs around the lounge and from my understanding, they broadcast all the sporting events including NFL redzone on sundays which is great because I can enjoy hookah and football at the same time.

Hookah: I ordered aphrodite mixed with deadpool which is both fruit undertones with paan and it was very aromatic, fragrant and had a great taste. Everything is served on lotus heads which i'm happy about as that really enhanced the longevity of my hookah. I had no issues getting goals immediately and didn't have to ask for coal changes.

Staff: everyone seems very jolly and humble and it's great to see good customer service like this. Hookah lounges are so ahead of their game in the Queens area as compared to Manhattan, Toronto, etc that the only thing differentiating these lounges are customer service. 5 stars for the effort all night.

Conclusion: definite go. I will return and I recommend this lounge to everyone. It's great because my friends who come from long island to smoke hookah with me can now meet me at this lounge which is much closer for them as compared to steinway which is a much longer driver plus parking hassle

Keep up the great work and see...

I keep forgetting to leave my review and dont want this to be missed by others. I was a regular at this lounge since they first opened. But I stopped going after my bad experience which I will explain now. As someone who was a regular, I expected a different kind of treatment as I've not only given my business but also brought in a lot of new business to them as well. My last time there was because the manager(Umer) kicked me and my friends out because they wanted to make space for another larger group of people. This gave me an example of how they treat their loyal customers. Aside from that the hookah is C+ quality at best, not many flavors to select from and it burns very quickly. Environment is very nice though. Getting parking in the neighborhood is...

V3nom is one of the nicest places in the area based on the quality of their hookah and the people who work there. I've been a customer here for about 5 years, and come weekly to watch the UFC fights because they do not charge a cover compared to some places in the area. I also come during the week a few times because they have a 5-TV display that shows most of the local sports regularly. I've never had an issue with the hookah, smoke both fruitier and paan flavours here, and I look forward to the atmosphere here. I truly feel like they treat me and others like family in here, and I scarcely go to any other places for hookah and to hang out because of the...