I placed an order for a $59 bottle. They accepted my order 15 mins before closing and never delivered it. I then proceeded to make another attempt by making the same purchase again. I called Vino by the sea to check my delivery update and was told they do not see a purchase on their end although I was in fact charged. I was then recommended by sales associate Jamie to purchase directly from their site rather than a third party app in which they use for their consumers. I hung up and ordered on the site.. being charged another $50+. I called the location to confirm my purchase with Jamie who kindly offered a 50% discount due to the bad experience I exhibited for the past two days. During this time, I have three transactional charges and only one order was being delivered. Upon delivery, Jamie stated that he spoke with the owner Andrew and due to everything I've experienced they've thrown in a $19 bottle for free in addition to the 50% charge which I was satisfied with.... I THOUGHT. The next morning, I checked my bank account where the three charges were still in place AND the discount was not awarded. I called Vino by the sea for an update on what was going on. Andrew, the owner insinuated that I was lying and refused to go back and forth he stated. He stated that he was unaware of such discount being mentioned. So not only have I been charged 100+ for products I have not received but the attempt to making the experience better was ultimately a fail. Save your money, prevent a bad experience and overall headache by purchasing your liquor at a space that actually cares about your experience.