Delicious Donuts & Bagels — Restaurant in Newark

Absurdly expensive & highly overrated. I’m being generous with my 3 stars, but my visits (tried 3x over the course of the last month) have all been totally disappointing. I’ll use todays experience as the most recent (& the last…) example.

Came a little before 11am on a Tuesday, & the selection was solid, which was encouraging. I bought 3 donuts: ube cake w/ crumbles (Ube, or purple yam, is a fave of mine), strawberry glazed old-fashioned, & a custard filled chocolate glazed donut. 3 donuts, $6.50. Wow…$2+ per donut. The times, they are a-changin’…

Of the 3, only the custard-filled tasted fresh. The Ube was okay, but didn’t have much flavor, & tasted as if it was more likely made yesterday than earlier this morning (donuts don’t dry out in just a matter of hours, typically, & this one was dry-ish).

The “strawberry” glaze on the old-fashioned tasted like nothing. It was basically just pink sugar. Not even a hint of berry flavor. A miss.

That left me with another typical favorite: custard-filled. While this was definitely more fresh than the others (as in, made today, not made yesterday…), the fact that I had to bite more than halfway into the donut before I hit my first drop of “custard”, was an automatic “fail”. It might have been a blessing in disguise tho, as the “custard” (like most everything I ate here…) had almost no flavor other than “sweet”. It was a kind of odd white/ grey color that almost looked like Mayo (ew), if I didn’t know better. Not the golden yellow of most custard (& custard filling). The filling also had a weird, slightly chemical aftertaste. Guaranteed it wasn’t ACTUAL custard, but what it was…I couldn’t tell ya.

$6.50 for 3 donuts is nuts. $6.50 for 3 donuts with no flavor/ gross flavor, not fresh & barely filled? That’s a crime. Bummer cuz it’s nearby, but…3 strikes & you’re out (Not So) Delicious...

The young lady at the register was awful. She was condescending rude and I understand covid-19 protocols, but good Lord. After I excitedly placed my order she told me to wait outside, the only thing she said was she bring the order out to me, which was fine. After I waited 10 minutes my order with incorrect. So she comes outside hands me a card and says next time order ahead of time give us a call. I must say that I ordered 3 dozen donuts I didn't give any specific flavours I let them make an assortment. Also, I ordered 3 Turkey Croissants. Normally a customer service agent after making a mistake would say my apologies thanks for waiting.

Update: once I called the shop after this situation a wonderful person who works their, listened to my story and truly apologized. He went above and beyond. Thank you. Also, the donuts were wonderful...

This place used to be amazing. Looks like the shop switched owner/operators. It's a mess inside with a seating area used as storage. Not nearly as clean as it used to be and people working are not able to understand and take your order correctly even after they confirm it with you. I ordered an egg sandwich but the croissant tastes like rotten eggs so they also couldn't keep the goods taste same way. Such a shame that this business went downhill after changing operators.

Edit: Forgot to add that everything is more expensive now and they do not even give you the donut holes with your sandwiches anymore. Not sure what type of money saving thought pushed them to remove donut holes that literally...