Throw the whole store in the trash. There was no customers in the store which should had been my first clue. Why is everything pre-made sitting in a container. A pre-made fried egg is crazy. Even the sausages are sitting in a container pre-made. Everything tasted nasty. Not to mention the cashier (older lady) not listening when I placed the order. She charged me 21.50. Then she sees the young lady putting my food together and trys to correct her. So I respectfully corrected the cashier and told her that the young lady was making exactly what I ordered. So the cashier says oh I'm sorry I wasn't listening. I didn't charge you for one of the sandwiches. She says you owe me 6.50. When I went to hand her the money she says its actually 7.30. Annoyed I replied and said are you going to keep changing the price. My first experience there was terrible Nothing like the original Helen's. Don't waste your...
Read moreI've gone to Helen's in Smyrna for years. When I heard they were opening up a location in Newark near where I live, I went there as soon as possible. The sausages and other food items that I ordered were outstanding, just like at the original location. However, the wait was crazy long. And I'm not exactly sure why. In Smyrna, there were often long lines as well, but they moved quickly. In Newark, the line started outside of the building, which I'm not surprised by. But even after I got into the building, it was still almost an hour until I placed my order. Everyone in line was good natured about the wait. All of the staff were kind and helpful. But for whatever reason the wait was just really long. Oh well, after I ate my sausage sandwich I felt...
Read moreAfter being gifted a delicious sausage sandwich from Smyrna I had to get another one. "One week later", since main st Newark is closer,,,, away I went to Newark. Lady working there was nice and there were two cute girls fixing the food. I had the same sandwich as I had from Smyrna, one link 2 eggs and Mayo. It just wasn't put together as nicely as the one from Smyrna. I think the two young girls putting the food together weren't really into food Prep or having to work but they were great . So $9.10 later I was eating in my truck. Will I ever go back to Newark? yes it was fine, excellent in fact. UPDATE: Went back7/30/24. Great food. Sandwich was made by a young guy. Better than the first trip. Went back again...
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