Wonder The Grove Newark — Restaurant in Newark

This review is about Wonder, a new restaurant in The Grove in Newark, DE. It's business plan is to supply good food dishes duplicated from multiple other well known restaurants, so you can have good food for pickup or delivery. After recieving numerous ads for Wonder in Facebook, Instagram, and directly in my email inbox, my wife and I decided to give it a try.....Big mistake. Let me start by saying how you must order. You can order online through their website, order in their app, or go directly there to place an order with the instore computer stations. Human contact is deemed not necessary. I'll get to the food, but for now I need to continue with ordering and customer service. The first thing is, when you start an order you must be aware that at the top of the page you have to first choose pickup or delivery. This is not apparent and you can easily pass that up. We wanted to order 5 different items and they were out of two of them. 40% striking out. We substituted. It says in their ads and on the front door as you enter "you can order ahead", not true...you must wait to order until you're ready for it because as soon as you place an order it goes into production, to be ready in 15 to 20 minutes. Their way to order ahead is to fill out your order but don't actually place it until you're ready for it to be made. There was a discount advertised for 50% of your 1st order but when we ordered we found out that was 50% off, up to a max of $15.00. This was OK, but a little deceptive. When I did place our order I neglected to add the discount code when checking out. I asked the manager if he could correct this for me and he said yes after the food was ready he could credit my credit card for the missed discount. He did give the discount but instead of crediting back to my credit card, he gave a store credit for my next order. Now let me address the food. Some of the items were quite good and some were just very OK. I had hot and sour soup which was good, but not better than available at some local Chinese restaurants. Then I had a Tuna Poke Bowl. It was very good. Lots of fresh Tuna, rice, and fresh vegetables with some tasty sauces. Again, it was good. My wife wanted wonton soup, chinese ribs, and General Tso's Chicken, they were out of everything except the ribs. In place she ordered no soup and pork fried rice. The ribs were good but not great and the pork fried rice was not good, not bad, just OK. The prices are not cheap, so my conclusion is I won't order there again. It's not...

We've ordered from there three times now for multiple restaurants and most of the food has been very good. Prices are in line with today's prices would some really good values to be found. Some dishes that need to be crispy like egg rolls need to be packaged differently. Had a problem with one chicken and broccoli dish where the broccoli was extremely salty but when they saw my review they credited the item so good service. I rated the atmosphere down because they're playing music that's blaring so it would be very uncomfortable for me to sit there and eat. Favorite items include the tie Thai peanut salad. The chicken sandwich by Marcus is wonderful. The green lotus salad is one of my favorites and sells out. Also really like the double decker hamburger which reminds me of the five guys hamburger but at a much more reasonable price. Like the place so much that we became members. The only other issue was that there were couple things that were ordered and they were out of it because the app had not been updated. They quickly made amends and are working on the issue. Considering how new there they are problems like that are to...

First time there- wanted to try it. Food was pretty good. Kids got the cheeseburger and pasta. Both were very good and healthy portions. Got the sides of broccoli and celery/carrots. My husband got the brisket sandwich which was excellent- sauce is amazing. We also got a side of coleslaw which was also stellar. I got the Cobb salad, but they forgot my dressing, so I haven’t tried it yet.

I definitely recommend reviewing the menus before hand, as I wasn’t sure what to order and I felt rushed. The staff was very knowledgeable and warm.

Notes: not nearly enough seating. I don’t know that I would bring my family back as there isn’t enough tables or seating for us to enjoy a meal, it’s more of a grab and go situation.

They did not have a booster seat or a high chair. Again, reinforcing that we wouldn’t bring our family back. Lastly, no changing station in the restroom.

It also is not a quick turnaround, prepare to wait 20-30 minutes depending on what you’re ordering.

If they expanded the seating and made it more family inclusive we’d consider...