I had the pleasure of being served by Sara and Sarahi at blk dot coffee and I must say, these two baristas truly stand out. From the moment I walked in, their warm and friendly demeanor made me feel instantly welcome. Both Sarah and Sarahi are exceptionally kind, always greeting me with a genuine smile and positive attitude that brightens my day
Their customer service is exemplary. They take the time to understand and cater to each customer's preferences, ensuring every drink is made to perfection. What truly impressed me was their impeccable teamwork and communication. Watching them work together behind the counter is like witnessing a well-choreographed dance. They seamlessly coordinate their tasks, efficiently managing orders while maintaining a cheerful and engaging atmosphere.
Sarah and Sarahi's dedication to their craft is evident in the quality of the drinks they prepare. Whether it's a simple coffee or a complex specialty drink, each one is made with care and precision. They consistently deliver excellent beverages that keep customers coming back for more.
In a world where exceptional customer service can be hard to find, Sarah and Sarahi are a breath of fresh air. Their kindness, professionalism, and teamwork make every visit to blk dot coffee a delightful experience. Highly...
Read moreXavier is one of the finest barristers.
I've been a regular at your coffee shop for some time now, and I wanted to take a moment to highlight the exceptional service provided by one of your barristers, Xavier. From my very first visit, he has stood out for his kindness, care, and professionalism. It's clear he takes great pride in crafting each drink with meticulous attention, ensuring every cup is perfect for every customer.
What truly impressed me was his ability to remember my name after just two visits. This personal touch made me feel valued and welcomed, something that is rare in today's fast-paced world. His warm demeanor and genuine interest in his customers create an inviting atmosphere that keeps me coming back multiple times a week.
Xavier embodies what it means to provide excellent customer service. His dedication to his craft and his customers is evident in every interaction. Whether it's a busy morning rush or a quieter moment, he consistently goes above and beyond to ensure everyone has a great experience. Your coffee shop is lucky to have him, and I feel fortunate to have found such a wonderful barrister who makes my daily coffee runs something to look forward to.
Black Dot Coffee 1314 Bison Ave, Newport...
Read moreThe food and coffee are pretty good, and the staff is generally great. Even though there are only about a dozen seats in the whole place, it's pretty spacious and there's good natural light and air circulation. There also appear to be wall outlets. Miraculously, of the dozens of times I've come here, even during the lunch rush, there's almost always been a spot to sit and do work. I have a theory why, and this is why I came here to write this review.
The music they play is some of the worst, most disposable pop music ever produced. Dear god they're playing the All American Rejects' "Gives You Hell" rn. Of the many hours I've spent here, they have not played one song that hasn't made me wonder why I didn't already have my headphones on. It's breathtaking how consistent they are about this! It makes me think that maybe do it intentionally to encourage turnover. I've been meaning to write this PSA for a while, but have learned to wipe my memory as soon as I leave, and, besides, there aren't enough coffee shops around here so I can't be so blasé about disqualifying one. Just be sure to bring a good pair of headphones. Noise-canceling if possible. I feel sorry for the staff. Oh, Nyjah Huston...
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