Cowafornia Ice Cream — Restaurant in Newport Beach

We love ice cream, so we went to this place as it looked nice and had a variety or flavors. We were behind a father and his young daughter who ordered a double scoop and the young server gave them the ice cream in a "pint cup". (she offered to do it) When it was our turn, both my girlfriend and I picked our flavors (2 for each) and the server asked us if we wanted cone or cup, so we said one cone and one cup; then she asked if we wanted a waffle or a cake cone and I said "regular cone" and she answered the cake cone is too small for the 2 scoops, so I asked her if we could have it in a pint cup, but she said she wasn't supposed to give us that cup and her attitude and demeanor were not friendly at all. I told her if she did it for the previous client, why she didn't want to do it for us and eventually she gave us our ice creams, but it was easy to tell she wasn't very pleased about this. By the time she gave us the ice creams, I was frustrated by her bad customer skills and she tried to make conversation, but I wasn't in the mood for that anymore. We paid and left and the next time we come back to Balboa island, we're going to skip this place as we don't want to deal with this rude employee. Ice cream was ok, customer service...

Cowafornia ice cream in Newport Beach, Balboa island and close to the Newport ferry is a nice place to eat ice cream in, they have so many flavors and banana dipped in chocolate and ice cream, you can choose from so many flavors and toppings like marshmallows and confetti chocolate sprinkles, fruits and nuts, prices are very good compared to other places, portions are good too, the place is very modern and as soon as we got into the shop the coffee smelled so good and freshly brewed, the cow statue is huge and fun to take pictures at, we tried the chocolate flavor and the cotton candy and it tasted good, a recommended place to eat ice cream before taking the ferry to...

The selection of desserts here was to die for, and the customer service was top notch. The chocolate dipped Balboa bar and frozen banana were both delicious. The chocolate was just the right thickness: thick enough to add a lot of chocolatey goodness without being so thick it was hard to crunch through. I got toasted coconut on my bar and it added a lot of flavor. My caramel macchiato was also great for a place that specializes more in desserts, and my wife was happy with her affogato sundae. We're not in Newport Beach often, but the next time we are I'm sure we'll be back to Cowafornia to give some other menu...