Rose Bakery Cafe — Restaurant in Newport Beach

I have been dining at Rose Cafe for over ten years, and the food has always been wonderful. Unfortunately, today I had the worst service I’ve ever experienced here, which really ruined what should have been a pleasant morning.

When our food was being served, we politely asked a server (an Asian lady dressed in black) if one of our French toasts was still coming. To our surprise, she raised her voice at us and insisted that the restaurant has never served French toast. I calmly explained that we’ve ordered it many times before, but she repeatedly and very rudely emphasized that in her 30 years working there, she had never seen French toast on the menu.

Not even a minute later, she herself brought the French toast to our table and bizarrely said, “Wow, they actually made French toast for you,” without offering any apology. Instead, she continued to insist she had never seen it before.

The entire experience left me and my family shocked and upset. I never expected to be treated this way, especially at a restaurant I’ve supported for a decade. My disappointment has nothing to do with the food—which remains delicious—but entirely with the lack of professionalism and respect in the service.

After ten years of loyalty, this is the first time I’ve walked away from Rose Cafe feeling...

Title: Extremely Disappointing Experience – Forgotten Order and Endless Wait

I had one of the most frustrating dining experiences at this café, and I feel compelled to share my disappointment. My friend and I visited for a quick bite and ordered a simple yogurt bowl, expecting a smooth and enjoyable meal. However, what followed was a complete letdown.

After placing our order, we waited patiently for our food. Fifteen minutes passed, then thirty, and still no sign of our yogurt bowl. When we finally asked the staff about the delay, they seemed disorganized and unaware of our order. It turned out they had completely forgotten about it!

To make matters worse, instead of apologizing sincerely or prioritizing our order, they acted as if it was no big deal. We ended up waiting a total of 45 minutes for a yogurt bowl that should have taken no more than 10 minutes to prepare. By the time it arrived, we had lost our appetite and were thoroughly frustrated.

The lack of attention to detail, poor communication, and complete disregard for customer satisfaction made this visit a nightmare. I’ve never experienced such incompetence at a café before. Save yourself the trouble and avoid this place if you value your time and expect decent service.

1/5 stars – would...

I recently had the pleasure of visiting Rose Bakery Cafe, and I must say, it was a delightful experience. I opted for their latte and a breakfast sandwich, and I was thoroughly impressed.

Let's start with the latte – it was truly wonderful! The coffee was perfectly brewed, delivering a rich and robust flavor. The frothy milk on top added a creamy touch that made each sip a pure delight. The latte was not only delicious but also beautifully presented, showing the care and attention to detail that the baristas put into their craft.

Now, onto the breakfast sandwich – it was a true winner! The sandwich featured fresh ingredients that came together harmoniously. The eggs were perfectly cooked, and the combination of flavors was simply mouthwatering. It's evident that Rose Bakery Cafe takes pride in using high-quality ingredients to create their dishes.

The atmosphere in the cafe was cozy and inviting, making it the perfect spot to enjoy a relaxing breakfast. The friendly staff added to the overall positive experience.

If you're in search of a great latte and a delicious breakfast sandwich, I highly recommend giving Rose Bakery Cafe a visit. You'll be treated to a fantastic combination of flavors and a warm, welcoming ambiance that will make your...