Make sure you check the products before you buy them. Bought a bottle of ranch only to realize when I got home that it had expired over 3 months ago!! This is not the first time I have noticed when I got home that the food from there had expired, but usually it was by a couple weeks so I shrugged it off but it has never been to this degree. The girl behind the counter had not given me a receipt or asked if I needed one (didn't think much of it bc I wasn't planning on returning it). Went back the next day and explained the situation to the guy behind the counter. Before he could even say anything the older woman working there (who I later found out is one of the owners) snatched the ranch out of his hand, threw it in the garbage aggressively, went over to the condiments section and told me that they didn't carry that brand, then changed and said they didn't carry that size, (which one is it?), then proceeded to take it out of the garbage (which is unsanitary to say the least) and show it to me and told me they didn't carry it. I tried to tell her I definitely bought it there, she only lightened up a bit when she scanned it in the system and it showed they carried it. She then gave me the money back in cash, as she was doing so she said "just bring your receipt back next time". When I told her the girl didn't give me one she said "well did you ask?". At this point I was starting to lose my patience as she had given me an attitude from the beginning, like I was really trying to scam them out of a product worth $3? She was just denying it so that they wouldn't get caught selling expired food. I said thanks snarkily but only gave her an attitude because she gave me one first. She told me I didn't need to give her an attitude and at this point I was done. I told her maybe she shouldn't be selling expired products, and after this she told me not to come back and that I wasn't allowed in the store. Not even sure how she would enforce this and also lol I would be banned bc I called you out on selling products that could make people sick? This woman left me in tears I was so upset, all over a few dollars. I've never had nothing but pleasant experiences with everyone at ash mart so this was very disappointing to say the least. Everyone else is nice but please be cautious of the older woman who is one of the owners. I see there are other reviews where people have shared unpleasant experiences with her. And check expiration dates before you check out so that you don't get sick. It is shameful that the owners would rather make their customers ill than have to throw out expired product just to save...
Read moreWent in today for a loaf of bread because we forgot it at the grocery store. When I went to the counter it was a young girl, probably around 16 years old at the register. She never looked at me or even acknowledged me, after 10 or so seconds she finally picked up the bread and scanned it, never looking at me. She looked at the price (4.99) and asked the older lady behind the counter next to her if the price was correct because she felt it was too low. The lady looked at the register and said it was correct. I gave her cash and she gave me the change, never telling me the final total, never looking at me, or speaking a word to me. Horrible...
Read moreFirst off. Food is always great and so is the service but what's going on with this new Card Fee at the counter? if you order online you have the choice to either pay with cash at counter or pay with card at counter upon pick up. despite which one you select the price does not change. I've been going here for lunch for years now and all of a sudden my Italian sandwich was just about 16$. 16$ for a sandwich is wild. The woman behind the counter said it was more money to pay with a credit card? If so that's new and should be adjusted on your website when you make the...
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