Plaza Dragon — Restaurant in Newport

I've had multiple bad experiences here, which is why I'm now finally writing a review.

The first time I went there, they were still open for dine-in. My fiance and I decided to go for lunch. During lunch, the owner's son came up to our table with a matchbox car, and was using us, our table, and our plates as a race track, for the entire meal, which we rushed through to get away from him. His mom kept yelling at him, but he didn't listen and she didn't enforce discipline. He then proceeded to question my fiance about the way he looked. (Update: There have been 2 instances since of their kids rudely commenting on the way people in my party look.)

The owner's daughter charged me $85.00 for a lunch combo (was supposed to be $8.50, and when I politely mentioned it, she wasn't wanting to fix it. I asked to speak to her mom, who then fixed it.

I went in to get my take-out and there was a customer in front of me successfully paying on their credit card. It was my turn so I handed the woman my credit card. She said "We don't take credit cards." I said "You just took their credit card as payment." She repeated herself. So I said okay and went to walk out. She started yelling to me "Where are you going?!" I said "To an ATM to get cash out." She sighed and kind of grunted and said "Fine I'll take your credit card!". And proceeded to charge my card with no issues.

When you get sweet and sour chicken, they charge $3.00 for a 2oz sweet and sour sauce. I've never heard of this at any other...

Usually, this is a really great place but today I was Extremely disappointed in the food, the food quality and customer service. I ordered a vegetable tempura with no peppers because I am allergic. What I got is the photo you see below. They said they put onion, Carrot and broccoli in the vegetable tempura. Not so much. Even though it was hot, it was very doughy and nothing was inside tempura batter. When I called, they argued with me then said to bring it back so I did and they argued with me again even after showing them there was nothing inside the tempura batter. They offered to be another vegetable tempura and I said no, so I got a substitute of crab Rangoon’s I have not eaten yet, because I am so turned off. Typically, a really great place to get American Chinese food but I doubt I will ever...

Sadly cant recommend it! Over the years, my family and I would come here when in the area. It had been a few years, so I decided to get dinner from here. Ordered online got one text saying they received my order nothing after. Decided to go in a few minutes early, and it was already ready within 10 mins. When I walked up, the place looked closed and abandoned. They have some weird bank teller thing going on, which I assume was there from covid days. But it was weird and almost like being yelled at over an intercom. Portions are very small, with way more rice than anything. Seems like all the food was old reheated and barely cooked. The only thing that saved this dinner was the flavor of their sauce. We won't be back to...