We went there with two American friends for Taiwanese-style breakfast. Food was ok, but the service was terribly bad. The waitress came by right after we being seated (ironically that is the only good thing about their service). We tried to order some dishes as starters. The waitress refused rudely and said she would only take our order once. That was so rude and impolite that my friends (they don't understand Mandarin) asked me if the waitress was mad. I know they have a lot of customers to serve, and have heard some complaint on their service before, so I wasn't too surprised/unset about this.

What happened next went over the limit and made me decided to give them my first one star. Our waitress even tried to argue with me about the tips. Seriously? Based on her ridiculous service, I could have left no tip. Instead, I wrote about 10% tip (more than 10%) on my receipt. I can't believe the waitress came back with my receipt few minutes later and asked for 15% tip. The way she said is like we are idiot and have no idea about the "American norm".

We've been to so many restaurants and never been asked for extra tips, not even mentioned in such shameless way. This restaurant used to be a popular place that every weekend people line up for a seat inside. Recently, only a few show up. It is clear that this restaurant is going downhill with the unprofessional, rude, and arrogant waiting staff. DON'T GO THERE unless you are willing to tip 15% and be treated like s***