Starbucks — Restaurant in Newtown

Person working the drive thru window added unauthorized tip at 10:05am 12/18/24... total was $5.85 for a standard cold brew with cream. I used Apple Pay. Normally they leave reader showing for tip to be added, which is fine. I tip about 50% of the time, but for a $6 standard cold brew, I can't justify it every time when I occasionally go. The person at window pulled scanner away after payment registered. I saw the notification for payment on my phone a few hours later to see $6.85 was charged... meaning the person at window added a $1 tip as I left. I don't care for the $1, but the principal fact the person thinks it is okay for them to add an unauthorized tip is awful. Makes me wonder how often this happens to other people. Check your employees...

I may sound stupid saying it, but I prefer the espresso here to most of the others in the state. They don't have a drive thru, although that can be nice. I like to stop for an espresso in the morning, and I will purposely reroute to stop at this location. I advise mobile ordering as the line can be quite long. Parking is a premium and as a firefighter, I recommend you don't use the Fire Lane - it is there for a reason and you are not an apparatus, your coffee is not worth the potential risk to someone's life...

The drive-through staff is sometimes rude. A couple of time a month there are coffee grounds floating in my dark roast. The most disappointing aspect of this Starbucks is the small number of tables. Many are occupied by people who are working; one person at a table that seats more. Some stay all day. This is unfair to customers who want to relax with a coffee and meet friends. There isn’t room for these customers. I’d love for this problem...