Starbucks — Restaurant in Norfolk

Once I told the lady I want my drink less sugar and she said they don't put sugar in their drinks... Does she not know syrup is a form of sugar?? And what the hell Starbucks don't put sugar in their drinks??? That must be new if it's true...

So the next time I had a Salted Caramel Mocha Frap and this time I didn't ask for less sugar but they make it as sweet as they can like I have to put water to mix it, and the lady was too concentrated on chatting with her co-worker so she put chocolate sauce on my whipped cream instead of caramel syrup and salt but bruh it's a SALTED CARAMEL Mocha Frap.

Also, my friend had a tall Pumpkin Spice coffee(cold), and she literally had three slips and there was nothing left in the cup except for the ice, and the whipped cream wasn't even melted yet.

I know I shouldn't expect to get good coffee from starbucks but this...

My flat white was more like a cappuccino. I watched the barista over steam the milk just because I wanted it extra hot. Then the barista that put the lid on my drink spilled some and still have it to me with half an inch unfilled. I am a barista at a corporate store and would expect better quality from a licensed store. I would never lid a drink i spilled and still...

I sometimes stop in here when I do not have time to make it to the Little Creek Starbucks. I have never had an issue with the product or service. I even accidentally took somebody else's drink that looked like mine in a rush and did not notice for a couple minutes until I took a sip and they were super sweet about it when I came back and explained...