Tropical Smoothie Cafe — Restaurant in Norfolk

I just placed a order with this location and made a mistake and sent my order to the wrong location and called back to see if they can send my order to the right location or refund my money back and was told they don’t see orders to another location and I can’t get a refund, I am very disappointed because I am a Manager myself and know that this is not the first time someone did this before , so remember people do make mistakes and you need to change your policy, after calling back she tells me her Manager say she can retune my money within 24-48 hours DEFINITELY NEVER ORDERING FROM THIS LOCATION EVER...

I would recommend not letting the homeless sleep on your tables and use your restrooms. After ordering my food, I used the ladies room to find ripped up toilet paper all over the floors the toilet a mess and the sink wet and dirty. While waiting for my food I noticed a slight smell and a man asleep on a table. This is a place of business no one wants to smell body order and see a person with all their belongings asleep on a table while they...

I've been coming here since January 2021 and it's my go-to TroSmo 🫶🏽 I've never had any problems. Very nice staff, they try hard and get very busy at times, but I've never felt...