Chick-fil-A — Restaurant in Norman

Ordered:

1 - Kale Crunch Side (large) - received two small containers of wilted (body of Kale leaves were three different shades of dark green and completely limp) green slimly leaves. Crunch not even possible. 2 - Grilled nuggets w/honey mustard dipping sauce - received fried nuggets and no sauce.

3 - Grilled chicken sandwich - received cold grilled chicken sandwich.

4 - Grilled chicken club sandwich - received what was ordered and it was correct.

5 - Mac & cheese medium - received what was ordered and it was correct.

In the past, I have reported these types of problems for this location through their corporate website. This location simply doesn't improve - they want to give you a coupon instead - perhaps this method of reporting problems will be more productive for correcting these fundamental...

I eat at Chick-fil-A quite often and sometimes at least once a week. But this location in Sooner Mall is absolutely awful compared to every other location. The person who was working the register was very unpleasant and seemed miserable to be at work. She did not communicate very well. The station where you get lids and condiments was disgusting and there was sauce all over the floor. All the trash was overflowing to where you couldn't even use them. Most of the tables were dirty. There was an awful smell in the back near the bathroom where the back tables were. I have certain Chick-fil-A's that I go to and will continue to go to but I will never go back to...

A great place to get some delicious chicken! I have never been to a Chick-fil-A that had bad service or was unclean. They keep the bathrooms and rest of the restaurant clean and the employees are always friendly. It can take a while to get through the line during a busy time, but that is only because the food is cooked fresh. Even with so many customers coming through, the staff is as quick as possible and my order has never been wrong. If you're looking for a good place to get a tasty chicken sandwich or nuggets, and have a little time to spare, this is the...