Pickleman's Gourmet Cafe - Norman, OK — Restaurant in Norman

We went to Pickleman's after church on Sunday 9/3/17 about 1pm. Our visit was less than perfect. We had 4 adults and 3 children. At the end of our meal, our long-time Norman resident couple stated, "We're not coming back. This was awful. We're embarrassed that we brought you here" Here's a short recap of some of the less-than perfect experience:

1. Grandmother went to ladies bathroom - said it had leaking water coming out of the toilet onto the floor; said the bathroom smelled like vomit and said it the odor was sickening.
2. Ordered & paid for one salad that we didn't receive. Asked employee (with Man Bun) for our missing salad. He gave us the salad reluctantly/slowly/like he could not comprehend our request.. Salad was missing chicken (which was on order). Went back to counter and requested chicken for salad. Man Bun came back with chicken in a plastic cup several minutes later. Most of us had eaten b/4 missing salad w/ missing chicken finally arrived.
3. 2nd guest ordered an Italian salad that had cheese in it. The cheese was rotten (literally). It was bad. Physician at our table confirmed cheese was spoiled/rotten. Just tasted rotten. Guest#2 took salad to Man Bun at the counter, informing him that they had bad cheese (hoping to keep others from getting sick/ being served bad cheese). Man Bun (again) stood at the register/counter like he couldn't comprehend / interact... blank stare. Said nothing. Didn't offer to smell of the salad/ offer a replacement salad. Nothing. Guest #2, after standing at register looking at Man Bun who was frozen... ended up just throwing the entire salad away.
4. Our party counted eight (8) flies on our table at one time. Just crazy, We kept shewing the flies away from our 7-month old baby and the table around her. Physician (in our party) mentioned Health Department needed to visit.
5. Spent about $50 for our party of 4 adults and 3 children... One of the four adult meals was considered 'good'. Rest were 'unh' to bad enough to throw in the trash w/o eating it.

Less than...

Food appeared decent. However the manager of this location is by far, one of the worst human beings I have ever encountered. A girlfriend and I entered the stablishment with the intent to purchase something and went to the restroom. The “‘manager” instructed us it was against company policy to use the restroom? A red flag but we moved on from this. Upon realizing our phones were close to dying, my girlfriend and I asked an employee if anyone had a charger at work and we were desperate. They assured us they did but they needed to check with their manager. The manager immediately said no it is against company policy to lend us the charger . We apologized and said we were desperate and we’re two women that felt unsafe and out of options to get ourselves home. (Our phones weren’t dead but close to dead and we really wanted to assure that our lyft/Uber would arrive ) it is unlike us to beg for help and we did not want to be a bother. Even though it was entirely in his capacity to help two vulnerable women, he refused and stated “ you should have planned accordingly “. As if we were to blame for feeling unsafe and vulnerable in a new city. Thankfully gentlemen outside rescued us. Otherwise we would have been alone on the streets at 2 am. I confronted the manager, saying he was simply a terrible person, as he couldn’t possible empathize with any other human being. He assured me his mother was proud of him, which I am weary of as he is the manager of a Pizza Parlor and am certain he will not amount to anything else . I am very disappointed with how he chose to represent this establishment. Especially considering today’s climate. I hope picklemans wouldn’t stand by these decisions that could have cost women their lives, they seem to be cherished by the neighborhood and perhaps and new face of management would...

i used to frequent here as a customer for about 8 years. used the app and everything! but tonight after a shift at my day job i decided to do some doordashing and i regret even stepping foot into this building. i received two orders at around 8-8:30 PM on 8/14/24 for 3 sandwiches (2 sandwiches on the first, and the 3rd on the second) and was helped by johnny in the restaurant. when the first order was finished i made sure to try to respectfully specify that there were two orders under the same name while i was being handed the first bag (this first bag also did NOT have a receipt attached! how fun!) but before i could even finish my sentence johnny rudely spoke over me and said “it’s all in the bag” when it actually wasn’t! :D after i submitted the image of the receipt-less bag my customer realized that i was only given one of their orders which meant they had to call me so i could go BACK into the store to correct this mistake. and it gets better, the second order wasn’t even made in the first place! after being called by my customer i walked in and was wondering why i didn’t receive the two orders after attempting to specify. instead of just getting an explanation i watched johnny stare at a receipt for two minutes. once i spoke up i was once again cut off by johnny very abruptly and rudely and was told it would be a second. at this point i’ve been here for about 15 minutes which is odd since 2 of the sandwiches were only BLTs. i didn’t know they were hard to make! nor did i know a second was 8 minutes either! there were only 2 other customers in the store (1 in a booth, and 1 waiting for their order by the beverages) and the staff were just chatting it up the whole time so i’m honestly impressed by the laziness and lack of work ethic. the quality of this establishment has dramatically flipped...