Capricci's True Italian — Restaurant in North Carolina

I really tried hard to give this place a chance by coming here 3 times but this place dissapointed us every single time. The only reason we came back 2nd and 3rd time is they are members of Dining Rewards.

6 entrees spanning 3 visits over a year time. Dissapointing every time. Nothing real or Italian about this place.

The salad was limp and appeared prepped sitting in the fridge many days ago. Dressing was bland. Wine list is what you might find at CVS.

This last time we came just a few days ago we ordered the calamari. The sauce lacked zest (should have red pepper flakes which is typical for calamari pairing) and the squid was limp, flacid as if frozen, thawed a few times and then barely fried.

The 4 cheese tortelone were bland and tasteless. Can't even tell what kind of cheese it was (probably mostly bechamel). Certainly no real imported Parmeggiano that's for sure.

The oil they serve with their free bread is like sewing machine oil and no where near high quality EVOO which is what you should be serving with bread. Not to mention the bread was mishapen rolls that looked like something made in a child's Easy-bake oven.

Wife had the crab stuffed flounder which tasted old, like freezer burn, and flavorless crab as if it was left in the fridge exposed and oxidized.

With so many outstanding restaurants in Waxhaw such as Jekyll & Hyde across the street (outstanding food), Emmets (5 star) Cork & Ale (wine bar with outstanding prime rib and other specials) ... Capriccis does not live up to its name sadly. You can tell they are struggling by the lack of a crowd.

Not sure why but Italian restaurants in this area seem to give real Italians a bad name as nothing here would ever be served in a real Italian household.

I will conclude with this - the Risotto was a 7.5 out of 10 and the closest thing to being correctly made. But that's not enough to return back to. If anyone in the kitchen needs expert italian cooking help please call me I can fix it...

We so wanted to love this place. Being Italian, we had a level of expectation that was not met. After we were seated, we started to look at the menu. To our surprise one of our menus had lipstick on the top, as though someone blotted their lips on it! The rest of our menus were stained and sticky.

After getting past that, we saw that there were no traditional ITALIAN dishes. No chicken parm, no eggplant parm, no chicken Marsala, or Picata. No traditional Italian soups such as Pasta Fagioli, Italian Wedding or Minestrone and certainly No traditional Italian salads. We looked at each other and seriously thought about getting up to leave, but thought we'd give it a try anyway.

The waitress took our drink orders and once we got them, we sat at our sticky wooden table with no linens or placemats and waited. There was No bread. No salad. No olive oil. Nothing that made us want to sit at that table. It felt like a cafeteria table. We think there was music playing, but all we heard was the thumping of bass. It wasn't loud, just annoying.

About 20 minutes later, our food arrived. Let me add, that 20 minutes drags when its a family of hungry people, and just 5 glasses of drinks sitting at a table.

Mary's Spaghetti and Meatballs was a disappointment for the three of us who ordered it. Besides being barely warm, the meatballs were tough. We couldn't eat them. Yet, the spaghetti part of the dish was scalding hot, but tasted good.

My husband ordered the Pasta Alfredo with Chicken dish. it arrived looking like it was sitting in half and half instead of true Alfredo sauce. It was very soupy. And, the Salmon Picata was good, but was not heated thoroughly. Parts of the food on the plate were scalding while other parts were barely warm. Possibly all microwaved?

The service was good but the 5 entrees ordered were not worth the $90 bill we got. Someone in charge needs to go back to Italian cooking 101 and try to fix this before...

If you want pizza, please do not go here. The pizza was worse than Walmart's frozen pizza, except Walmart's pizza actually has flavor. True Italian's pizza was definitely not worth the 45 minute wait. If you want some actually awesome pizza then please go to Inizio Pizza (Matthews). I figured that since Capricci's True Italian brags about their 700F pizza oven that they knew what they were doing, but I was dead wrong.

Capricci's True Italian needs to supply their chefs with better ingredients and/or better training. The pizza dough was terrible and was similar to eating a Ritz cracker.

Our waitress was below average in terms of service. She got our drink order wrong, and didn't come by to refill our waters until we asked as we were about to leave. She came by 10 minutes after the food was delivered and didn't even give us a chance to tell her how the food was, she just said "Yup you guys are doing good.." and walked away. I watched her refill a new table's water about five minutes after one of them gulped their drink down.

She even made mention that they were understaffed.

True Italian, do everyone a favor and pay your waiters/waitress a good wage of at least $20 hr (BEFORE TIP) so they will want to stay and provide equal care to all tables not just bigger parties. Also use better ingredients and hire more chefs to get your food out in a timely manner,; and maybe stop providing take-out if that is increasing the time for your customers who are dinning in.

A reasonable time for a pizza to be done is about 10 minutes, as it takes me about 10 minutes to cook a pizza in my Ooni pizza oven (Rolling the dough out, sauce, toppings, cooking, and placing it...