Subway — Restaurant in North Carolina

Terrible experience!!! In the last 6 months we have tried this location several times, today will be the last until new management can take over. The employees are constantly complaining about their jobs and sharing their complaints with customers in line. Very unprofessional. When going to grab lunch I do not care to hear that their coworker left them high and dry and their manager leaves at 2pm every day and they have no idea where the other employee is. I also do not care to see another customer complain and then see the employee huff and puff and roll her eyes to me and the other customers in line. Very disrespectful and very uncomfortable. This is not the first time this has happened in this store. Last experience the same employee was yelling at a customer and verbally disagreeing with said customer while others sat in shock and tried to eat their meals.

Now to the food.

The food was absolutely trash. I had a hair in my foot long. Two pieces of cheese for the entire footlong. The meat and vegetables tasted very old, and clearly not fresh. My other foot long… some of the items were still frozen....

The past two times I went to this Subway it was disappointing. Not one employee said hello, asked me if I was ready to order, no one even smiled. I stood at the counter and waited while they did busy work, not sure what. The guy finally walked over and stood in front of me and looked at me. I asked him if he was ready for my order and he finally spoke the words "go ahead ". Needless to say that's how the rest of my time there went. Before I paid I asked him if I could get a churro? The new sidekick with cinnamon and sugar. He said he didn't know and told the guy next to him that was busy making a sandwich and a pizza already to go see if there were any while he stood at the register doing nothing. Very odd. It was an uncomfortable and basically a depressing visit to a place I looked forward to going to at one time. A few months ago there were people there that said Welcome to Subway, how are you today, everyone talked to everyone and wanted you to leave happy. I won't be going back. My previous visit was worse...

The two stars is only because the girl was trying, other wise would be a zero. The guy that was supposed to be helping her was a tool. Not only had she pumped out 7 orders in the time it took him to go to the store for meatballs, but he then said he was late because he had been offered a job. He RINSED off his hands and threw some gloves on, did some stuff behind the wall and came out to make sandwiches. What I got was a salty and peppery mayonnaise with a hint of meat and veggies. 🤮 he kept trying to talk about his new offer, while the poor girl that had been struggling to get through. As for the girl, she needs to know customer should never be aware of the issues, we watch, we know. The guy, obviously can go. He can’t make a wrap, let alone wash his hands, or have an idea how to perform in-front of people. I was so hungry, I chose to continue, but feeling sickly now… I’ve been going here for three years… what has happen? My last three visits have felt as if this location has been ignored and left...