Subway — Restaurant in North Carolina

So I tried to find a survey or something but can’t. I went a few days ago and was behind a lady in a motorized Walmart cart. This lady was rude and just overall unpleasant. The two young men at the counter (I believe Conner and Skyler? I got their names but lost my note) handled all her problems with the most patience I have seen in a while. The lady complained that the lettuce looked “too brown” (it was fine) and had them grab a new bag out just to appease her.

These two young workers did fantastic, even while she was being difficult the other took and finished my order.

I talked to the manager but unfortunately did not get her name. I wanted to make sure she knew they did well when handling this lady.

People are so quick to leave nasty or negative reviews when things don’t go their way, it takes nothing to leave something positive.

Btw my lunch...

Me and my friend got subs today and subs were okay, but the employees not so much. We walked up and nobody said anything, we walked to where we order and an employee named Cody stood there till we ordered. He was very monotoned and when we asked questions he proceeded to just say I don’t know. Not very good customer service. We payed for our food and sat down to eat. As we ate we noticed the employees were standing behind the counter eating, and talking like they were hanging out at there home, cussing, and loud talking. I hope theee attitudes and will improve. The cashier was blonde and she was the only one that I had the least problem with. She was...

I ordered over the Subway app on Tuesday and was charged $15.44. I ordered the meal deal and only received the 6' sub no drink and no chips. It was delivered by door dash. I told the dasher, and the response was "I delivered what they gave me." I do door dash on the side and always check the order for all of the items. I tried calling the Subway 5 times no answer. I called door dash customer support and was told they would request a refund with Subway, but they couldn't refund me. Still no refund and the Subway won't answer the phone. All I can say is never again will I use the Subway app...