Tropical Smoothie Cafe — Restaurant in North Carolina

Went to Tropical Smoothie Cafe because they were open until 9pm, arrived at 8:32pm and asked if they were open, the person at the cashier said yes. I said great, I would like a Santa fe Kassidia and he quick said the kitchen was closed and they could make a smoothie. I told him, no thank you. This really looked like they really didn't want to get anything dirty as it was close to closing. What made right the review, was the person at the cashier after I left went and turned the open sign off, this was 8:36pm, again it goes back to not wanting to serve food, but now not anything this close to closing. Really disappointed, I like eating and drinking at locations all over the US, will have to rethink stopping in one moving forward. I would definitely avoid the one in Waxhaw, not very friendly...

Save your time and go to the one in Monroe. Great addition to Waxhaw, but staff needs more training. I was approached by a red headed girl and she made me feel very uncomfortable like it was her first job or something… Very unprofessional and making jokes and giggling in front of me. I understand this place has new people but hiring adults definitely needs to be in consideration… Me and my husband came in to try it because it’s closer to home, and when we got back to the house the food tasted funny, and smoothie didn’t taste at all how it usually is. The smoothie was extremely...

Food is great but be careful, it’s an automatic 25% tip unless you select not to do so and if you’re moving fast you’re getting charged 25% more

Update: I finally came back to see if it improved and I walk up to the counter and say hello…no response ….I say hello again and am immediately responded with what do you want. After that introduction the process was the same kind of service as before. And come time to pay there’s still the automatic tip programmed into the terminal you have to scroll down and remove. Still just horrible service and...