So I gave this place two chances. First time I met a friend and had a rather hostile welcoming by the bartender Genay, I asked for a double vodka and cranberry, and I got a tall cup of cranberry juice, not even a hint of vodka, so whatever we left. I come back two days later to meet the same friend, we start playing pool and i selected some music off of the jukebox, at which point the same hostile little girl Genay, comes into the pool room and literally says "after this song no more metal please" like what?
Two questions immediately popped into my head, first why put songs in the jukebox you don't want played? Secondly, did she not remember she's in the service industry? Lol, the ignorance was mind blowing.
So I go to the bar and tell her I put $7 in the jukebox, only two songs were allowed to play and asked for my $5 back or $5 off the tab. At which point, not to anyone's surprise, Genay immediately got hostile and loud. I took my beer and walked back to the pool room, roughly 5 mins later she comes in with two other bar patrons and asks me to leave, threatens me with the cops, putting the other bar patrons at risk of getting hurt or injured, because honestly I'm not the one. if I had less composure a scene would have been caused.
Both experiences were completely unprofessional, unnecessary, uncalled for, and downright rude. Genay shouldn't be in the service industry if she believes the customer is supposed to serve her. She has the skill set better suited for a security guard. Highly disappointed, I went to bourbon street which was a much better experience.
My experience at PTs was as disgusting as the attitudes and ignorance flowing around...
Read moreI went to a Float the Keg contest with a friend who WAS a regular at the bar. Everyone who went, customers and employees alike, were very friendly and outgoing and made me feel like an equal part of the group. Unfortunately, one person was not that friendly: the General Manager. She was the team captain and let everyone know it the entire time. Miss Narcissism even named the team "Her Name Penetrators." She was angrily yelling at people to drink faster, getting way too emotional over something that was supposed to be a social event, not a military mission with people's lives at stake. When we got back to the bar, she told me that I could not come in, and even got in my friend's face, with no explanation why.
Although, it's a great location for both me and my friend, I will never go there supporting a person who treats people like opportunities, even in a social gathering. It stinks too, because I really got along with...
Read moreOn Monday April, 18th at 6p.m I arrived to have a few beers and some food at PT's. I ordered a beer and asked for a food menu. The bartender informed me that there was not a cook in. So I decided to enjoy a second beer and pay my tab. Not even 2 second after paying my tab I was rudely asked to move because I was not playing the machine in front of me. 90% of the bar seats have machine and I was one out 5 people at the bar. Meaning the bar was dead. This all happened because one regular wanted my machine out of 20 at the bar and she was bouncing between three machines and then wanted mine on the other side of the bar. The bartender did not even ask me nicely to move. He instead treated me like a peasant after tiping...
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