Subway — Restaurant in North Las Vegas

This is our closest Subway, but after 3 consecutive visits with issues we won't be ordering from this location anymore. The latest visit I ordered online using the app and arrived around our estimated ready time. When I walked in I was immediately told they were running behind on online orders, which I appreciated, and was told it would be another 10 minutes. After about 5 minutes of waiting I realized my order was going to take much, much longer. There were two employees there, one I assume to either be the owner or the manager, but she was not making or taking any orders, leaving the other employee to do everything herself. The lone working employee made one online order, and then started taking the orders from the line of people waiting in the store. After 15 minutes of waiting the lone worker was still working on in store customer orders and the presumed manager was not making orders, so I asked for my order to be cancelled and refunded. I've never been to a Subway where the manager refused to glove up during a lunch rush. We'll drive a little further to a different location...

The few times I’ve picked Subway sandwiches from the Aliante shop. My experience has been a total let down. I even sent a notification of my dissatisfaction but never heard back from the corporate office. The sad part is to that their customer relations department totally ignored my concerns. The associates at this place si found to be unfriendly, not helpful & completely unconcerned in knowing customers issues. If it was not the convenience of location I would not step into this place. How ever, now I take my business to the subway shop on 5th North Street, North Las Vegas where I found the team to be more receptive & caring to customer’s concerns, especially the young man, Daniel, showed genuine interest in what the customer wanted. He assisted with making it a pleasant order. I will use that shop as my preferred subway place (even though it’s a bit farther from my location)! I already deleted the Aliante subway shop from my list to buy my favorite...

Went in on the morning of Nov 24 to get an early lunch for me and my daughter. My sandwich was made first, with two loosely packed leveled off scoops of steak, not even enough to cover the bread. Then she put the cheese half way on the sandwich so that when it was toasted half the cheese melted off. To finish things off, she put so much mayonnaise on it that when I picked up the sandwich it literally dripped out around all the edges. My daughter's sandwich (she ordered the same thing I did) had slightly more steak, and the cheese was on there all the way, but still not a well made sandwich. I know the girl working that morning was young and likely has "better things to do," but she obviously takes no pride in her work AT ALL and doesn't give two you-know-what's about the customers. I definitely do NOT...