Namba Sushi — Restaurant in North Las Vegas

What a horrible experience. My wife and I dined here with a friend for lunch. To say the service was bad is a gross understatement. My friend and I ordered the "all you can eat" lunch which, it seems is not an accurate description. My wife ordered a Bento box. Her opinion of the food was just "meh" and that is a pretty good description of my food was a well. The tempura items were running with grease, the rolls were not packed tight so they just fell apart when you picked up the pieces. The fish tasted like it was frozen at some. The food wasn't entirely bad, just not worthy of returning. The service however, was just downright pathetic.

We are seated at our table by a secondary server who doesn't speak a word of English. Not one word. When we were seated the three of us only received one menu. When we asked her if we could get two more she literally stood there and stared at us...total deer in the headlights. It was like I asked her to give me the square root of Pi to the 100th digit or something. I asked again and she just shook her head and walked away. The "menu" (shredded, laminated pages held together with a binder ring) got passed around our table and 10 minutes later our other server arrived. He looked as though he just woke up, smoked a joint, and then walked into work. No smile, no greeting, no nothing. Just him as his tablet. We ordered a bunch of items which started coming out of the kitchen in random orders about 10 minutes later. The Spanish-only speaking server comes to our table with our tempura orders, drops them and walks away faster than we can blink our eyes. we didn't receive any sauce for the tempura orders. It took us over five minutes to flag someone down to go get this for us. Our dopey server then comes by with one for the two of us. We ask for another, and a few minutes later he shows up with the second. These people are just totally clueless and couldn't care less about anything.

We eventually put in a second order of rolls which never showed up. After waiting 15 minutes for them we finally were able to flag him down and his answer was, "Uhhhh...yeah, they just haven't come out I guess". We asked for the check at that point and left. At least the server took off a few bucks from our check but the servers weren't worth more than a $0.00 tip, which is what we all left them. I'm not one to ever stiff servers, and I think this is only the second time I've done it, but it was very much deserved.

Hopefully this makes its way to the owner because obviously management here is completely AWOL. The servers never should have been hired in the first place and anyone who's worked in this place for more than 5 minutes should realize that they need to go. They are killing...

Absolute trash service. I understand that in some situations, there may be instances where restaurants are understaffed for various reasons. With that in mind, I would definitely give some lenience in those situations, but there's only so much you can let slide. We went on a Friday night, and there were only 2 servers. I had a feeling it was going to be a rough night when the waitress took our drink orders, and didn't even bring those until after we almost finished eating our first order and appetizers. We had to stop her as she was walking by just to remind her of our drinks. From there it just went downhill. She didn't come around for 15 to 20 minutes to take our next order, but it was only after we waved down another server earlier on to order additional food. We placed our order with the 2nd waitress at 6:55PM. So when our original server finally showed up to take the additional order we just informed her that the other server already took it for us, and we were just waiting for the sushi rolls to arrive. She indicated she would follow up but never came back. 7:15PM comes around and our original server stops by to see if we want to order anything else, to which we indicated we still have received our 2nd order and to which she indicated again she would follow up. She comes back a few minutes later with 1 of the sushi rolls and she mentioned they were still working on the 2nd roll. The 1st sushi roll we ordered was a baked roll, which by the time she brought it over, it was cold. Which means it was just sitting there at the sushi bar the whole time. By 7:35PM, or original server stops by again to see if we would like to add another order (3rd order), again we had to tell her that the 2nd sushi roll still hasn't arrived from our 2nd order. At that point, we simply told her that if they hadn't made the roll yet, to just cancel it because at this point we just wanted to leave. There were 4 chefs back behind the sushi bar (2 or 3 at the bar when we first arrived). So this wasn't an issue of staffing in preparing sushi, this was an issue with a server who was unable to provide adequate or basic food service. We had been long time fans of this location even before it was called or relabeled as Namba, but as time has progressed the service and the sushi roll options have slowly declined. My wife and I don't plan on coming back to this location again and wouldn't recommend it to any of our friends...

I recently dined at Namba Sushi in North Las Vegas, and I must say, the experience was absolutely fantastic! From the moment I walked in, I was greeted with warm smiles and a delightful atmosphere. Namba Sushi has quickly become my go-to place for incredibly yummy sushi.

First and foremost, let's talk about the food. The sushi at Namba is simply phenomenal. Each roll was beautifully crafted with fresh ingredients that burst with flavor in every bite. What impressed me the most were their innovative "No rice rolls." They were a delightful departure from the traditional rolls and added an extra dimension of taste and texture. I couldn't get enough of them! The chefs at Namba truly have a talent for creating unique and delicious sushi creations.

Now, let's talk about the service. David, our server, was exceptional. He was not only friendly but also incredibly personable. He made us feel welcomed and ensured that our dining experience was nothing short of perfect. David's attentiveness and knowledge of the menu were commendable. He went above and beyond to answer our questions and offer suggestions, making our dining experience even more enjoyable.

Namba Sushi has undoubtedly become my new favorite spot for satisfying my sushi cravings. With their exceptional food, friendly and personable service, and great value for money, it's no wonder I'm already planning my next visit. Whether you're a sushi enthusiast or simply looking for a fantastic dining experience, Namba Sushi in North Las Vegas is the place to be!

I highly recommend Namba Sushi to anyone seeking delicious sushi rolls, an inviting ambiance, and outstanding service. Prepare yourself for a culinary journey that will leave you...