Raising Cane's Chicken Fingers — Restaurant in North Little Rock

I tried reaching out to the number you provided to speak about this incident and Priscilla the receptionist was very rude and your staff was very rude. I spoke with Mauri, Toni, and Chauncey and no one was willing to help me or solve my issue. I asked for a Supervisor and I was told Carol is the supervisor but not one person could get me to her and no one knew her title. Between my experience with the manager and now this horrible customer I most definitely will not be back. Hopefully Todd Graves gets this under control before his establishment goes down hill for lack of empathy and poor customer service. I am a loyal customer to this establishment and spend lots of money here might I add. I come to this establishment several times throughout the week and weekend. I reached out to Stan whom told me Heath handles the donations. Heath called me and I advised I was trying to feed the school volleyball team and asked if he could support the team by feeding them for free. Per Heath they do donations but they don’t donate to schools that way. That statement alone really makes me feel some type of way because that makes no sense that you tell me you donate but you don’t donate to a local school in your area that I’m pretty sure supports this establishment as well. I will never return to this location and I will make sure I spread the word so others don’t support this...

Tried Raising Cane's for the first time today and I must say I do not understand the fuss. The drive thru lines are always long so I figured it must be good....not really. First off there are 2 lines at the drive thru but they took 3 orders on the left lane to 1 order on the right.....I counted how many cars kept going on the left while I sat at the speaker on the right. The guy at the register kept trying to get me to pay $23 when my order was $9.89....after 3 times he finally looked at the name on the order. When I did receive my order I was not impressed. I got the 3 finger meal with fries and a drink. The fries were not warm and kind of mushy and the chicken tenders were doughy on the outside, not crisp. It was almost as if they were in a hurry to get the line through that they pulled the chicken tenders up before they were fully cooked. I had already made it back to work when I saw this or else I would have returned them and asked for a new order. When you only get 45 minutes for lunch & you spend a large chunk of that time in line, you can't waste anymore time taking subpar food back. I ended up dumping most of my lunch in the trash. BTW the tea was good, but I think from now on I'll stick with Popeyes or Burger King for...

Service was very poor. Will not return. Wasn't instructed to proceed to 2nd window if paid with card, guess they trying to be like chic fila..with workers outside. Needless to say, I sat at the 1st window waiting, can see a worker packaging food, so I didn't move. I honked my horn, nothing. I called the store line & I assume it was the manager on duty & asked do I move up or sit and window 1..1st question asked did I pay with card or cash..I stated I paid, so which window do I come to, being the worker who took my order didn't specify. I proceed to the 2nd window and the young man seemed lost when I asked a question and you young girl approaches with a nasty attitude saying something about common sense, well hunni if I were a regular I would have known naturally. But I'm not, and won't return. Food overpriced anyway. Money isn't the factor for me not returning its the poor customer service attached with the rudeness cause in a fairness the young lady who took my order was very pleasant, she just didn't say what window to proceed to, so they line got backed up all cause I was sitting at window 1. No one absolutely no one opened window to instruct...