Starbucks — Restaurant in North Little Rock

EDIT January 2021. I had to give this store another shot. And they were magically able to make me a decaf Americano. Then a couple times after that visit in Jan. 2021, they just stopped serving decaf coffee ALL TOGETHER. This is so ridiculous and now I have to go to the NLR store just to get anything decaf. On top of that, they argued with my husband over the drive-thru speaker. I called the store to get the store manager's name and store number, but the man that answered was speaking so fast I couldn't understand him. He had an attitude, was very rude, then hung up on me. Forget this store. WOULD GIVE ZERO STARS IF I COULD. Original Review August 2020. The people here are friendly but this store has a HUGE problem with making anything decaf. First, they don't know how to make a decaf Cafe Misto (ordered it at every other store around here without a problem). Then the last time I tried to order a plain old decaf Americano, they said their machine to do any of that was broken. I'm going to skip this store from now on and head to...

The staff ignored me for 3 minutes while I stood at the counter trying to place an order. When I finally ordered a dark roast black coffee they said they only had a medium roast. I said: "ok, no problem." After they charged my card they proceeded to inform me they didn't have enough medium roast either and that they would have to brew some more. So, again, I said no problem. Since you have to brew some more anyway may I have the dark roast I had originally requested. The barista didn't understand what I was asking and someone from the back said it wouldn't be problem. Literally still sitting here waiting for my coffee. Had I known Starbucks was completely out of coffee I wouldnt have come because I was in a hurry, but they charged my card so here I am waiting. UPDATE: They didn't have the cinnamon sitting out by the sugar and stirrers. The barista wanted to pour it in my cup and I asked her if I could shake the cinnamon shaker because I know how much I want. She rolled her eyes. I'll never go to this...

We went in today and were greeted by a very nice employee named Jeremy. He was super helpful and polite and I think he will go a long way in your company and anywhere he decides to work. He seems to be very personable. But unfortunately everyone else on shift seemed to be frustrated with him. It looked as though he was a new employee and NO ONE was taking the time to explain anything to him. Especially the manager, or the one in the red apron this particular day. She was a women with brown hair that was pulled back. She was very hateful and had a terrible tone and ridiculed him in front of the customers. Seems to be an unhealthy work environment and if I were Jeremy I’m not sure I would deal with it. The 2star review was based on the way the manager on shift treated her employees. It made my husband and I uncomfortable. The...