Hong Kong House — Restaurant in North Miami

Based on a previous review, it seems I am not the only individual who had seen or had an insect on their food. However, unlike my fellow peer, I would not recommend anyone to eat Chinese food from them. Yesterday evening was the first time I had ever eaten Chinese rice from them, but the third time ordering the crab rangoon. Regarding the rice, I had better and carb Rangoon was fried with a dead insect on them. I called the restaurant to notify them of the dead insect I found on my food and they offered to change it for me, but I refused. How could anyone want to eat anything from a restaurant you now consider un-sanitized? I advise the man on the phone I want my money back, which he asked for his food back. Surely, I was glad to bring the food back b/c I really didn't want it. The rice taste awful and I wanted to show the evidences to the coworker/manager regarding what I had found. When I show him, the owner/manager, the dead insect on the food, the manager/owner said "It's no fly" as if the dead insect on the food was no problem and I could still eat it. Shoot, the insect had wings so it's a fly in my book. He also began showing me one of his products as if to say I may have placed the the dead insect myself or I did not buy the item in his restaurant, which is ridiculous b/c the receipt was taped to the rice container. Throughout that conservation, he had not once uttered an apology. I would have thought of coming back or doing business with the restaurant if he had just did that, but he didn't. I spent $21 dollars for my meal and he intially was going to give me $14 b/c I had ate the food. However, after I threaten to call the department of health and food services on him, he decided to give me a dollar more. I took the money to defuse the situation b/c I had no argument in me and I had made it in my mind I was going to call health services. If I had not spoken to a patron outside, who apparently knows the owner, about eating at this place, I would not have gotten the rest of my money back. Yet, I am still filing a complaint

SN: Why would a restaurant owner ask for their food back? I don't know, maybe he wants to resale it back to the public b/c surely he did not throw away the rice in front of me when I brought the rice back to the restaurant. Just check channel 10 news website and this restaurant has...

I use to come here as a child and a lot of things have changed especially in with the staff. Use to love seeing the mixtures of staffing growing up. Well on this particular day today my husband and I, watched as the cook reused old lo mein and mixed it with our newly prepared food. when asked for everything fresh the hostess and the cook held an attitude and then proceeded with giving the old/new mixture to the grub hub deliverer, we stood an extra fifteen mins and when we asked if we could get extra sauce the hostess yelled, rolled her eyes and attempted to charge us!!!Childhood reminisces were crushed!!! Avoid by all means and read previous reviews!!! Now I understand why they are trying to give one free egg roll or soda for an five star...

Honestly I like to eat here somtimes but this will be my last the lady was very rude she seem to very hostile for no reason I called ahead cuz I was heading to work I was pretty calm to trying to help her out I was trying to explain I called ahead and was telling her I’m the one calling her she said I might have called the wrong number I called infont of her she kept saying she’s busy on the phone I had to hand her my phone just so she can understand did she said I did not order and ask wat I wanted I was like ok nvm and she like ok and said something under breath pretty chill person but I did not like that at all she was rude if it was guy I might have...