Starbucks Coffee Company — Restaurant in North Port

So I was very excited when I heard another Starbucks was opening in NP. So did a mobile order and parked at the store and proceeded through the front doors. I was immediately greeted with “Sir, sir…you cannot be in here!” I said really the doors are open and I have an order to pick. They again said we’re not open inside and you have to go through the drive thru. I saw my coffee sitting there, I was literally the only customer at the store inside or out. I said you can’t just hand me my coffee that’s already paid for? Nope! You can bring it up with the fire marshal. So, told them that was the stupidest thing I’ve heard of and told her to lock the doors if customers aren’t allowed inside. So got back in my car rolled through the drive thru and the put my drink on the counter and slammed the glass doors in my face. ARE YOU GUYS EVEN SERIOUS WITH THAT CUSTOMER SERVICE?!?

I will be a Cocoplum Plaza customer for as long I live in this area and will never return to that store!!

What a ridiculous...

Im not sure who i talked to today (5/8/23) but i was having the most unlucky day ever and when i ordered off off the starbucks app i chose the first starbucks that popped up as i thought it would have been the closest one, but i chose the starbucks in the cocoplum plaza instead of the one i went to, and the girl who took my order was the sweetest person ever, she made me day so much better, she was very understanding and positive and after i had to chose a whole other order because they were sold out of my original order, she didnt charge me extra and she gave me an extra cake pop just for my bad day, i love the customer service at starbucks and this one girl made my day so much better, i would give her a hug if i could find who she is!🤍 i highly recommend...

Okay, I do prefer this Starbies location over the Cocoplum location, mostly because of the parking lot. BUT today, I pulled up to the window sobbing! I just left the DMV, I was there for over 2.5hrs and did not accomplish anything! I was distraught and I was sobbing! I pulled up to get an emotional support Caramel Brûlée and, I SO wish I got his name, I will have to find out and update this review, but he was SO nice! He listened to me cry about the DMV, gave me my coffee for free and a water that says “You are loved” on it! I literally do not have the words to describe how amazing that was. I am SO blessed to cross paths with such good people. Thank you SO much again! I hope everything that is good in life comes to...