!!!!!!!!!NOT DISABILITY FRIENDLY!!!!!

If it was possible to leave 0 starts I would. Made an order approx 3pm on a Sunday afternoon, we spoke to a nice woman on the phone while ordering as we have a special needs child and had to explain if it was possible to get peapod chicken but have the peapod on the side due to our sons sensory issues. She was so kind and accommodating and even recommended we ask for no garlic! As SHE mentioned “we wouldn’t want him not to eat it” and we thanked her! She was awesome.

Now whoever the woman is dealing with actual costumers in person…is horrific! We walked in and right away she began to lecture us “you don’t do that” “you get peapod chicken no vegetable next time” kept repeating to us “don’t do that again” we explained to her as well WHY we ordered the way we needed to…she told us “I don’t care next time no vegetable” we let her know we won’t be coming back as we normally go to lung wahs in Hammond where they ALWAYS accommodate someone’s sensory issues. Trying to rip off a family with a large order. If I’m paying for a large peapod chicken why do YOU get to withhold the vegetables I’m paying for? It’s included in the menu! With the price!

costumers training needs to be provided