!!!!!!!!!NOT DISABILITY FRIENDLY!!!!!
If it was possible to leave 0 starts I would. Made an order approx 3pm on a Sunday afternoon, we spoke to a nice woman on the phone while ordering as we have a special needs child and had to explain if it was possible to get peapod chicken but have the peapod on the side due to our sons sensory issues. She was so kind and accommodating and even recommended we ask for no garlic! As SHE mentioned “we wouldn’t want him not to eat it” and we thanked her! She was awesome.
Now whoever the woman is dealing with actual costumers in person…is horrific! We walked in and right away she began to lecture us “you don’t do that” “you get peapod chicken no vegetable next time” kept repeating to us “don’t do that again” we explained to her as well WHY we ordered the way we needed to…she told us “I don’t care next time no vegetable” we let her know we won’t be coming back as we normally go to lung wahs in Hammond where they ALWAYS accommodate someone’s sensory issues. Trying to rip off a family with a large order. If I’m paying for a large peapod chicken why do YOU get to withhold the vegetables I’m paying for? It’s included in the menu! With the price!
costumers training needs...
Read moreFood aside, I am so greatful for the massive lesson in culture I got from King Chop Suey. First off, the place had authentic silverware that said it was made in China, but the chef worker distinguished things Made in China from what 'China' is (which is nice Chinese kitchenware) which is the same word as the actual country oddly enough (kinda confusing). Secondly, I was wondering if part of becoming a sumo wrestler was eating a lot of Chinese food, and he said that though it is possible, they are Japanese, and let me know that China and Japan are actually different countries (but pointed out a lot of similarities between the two since the Japanese stole the original Chinese culture) I feel a little bit less ignorant now. The world is a big place and there's so much to learn. Even the same word can have many different...
Read moreNever, not a penny. He (mr hong) only takes cash. Not a sign anywhere just embarrasment after a $50 order and no way to pay in cash no atm, no cards.. i have to ask why? Are his all women, barely english speaking, staff getting their unemployment and social security paid? There's no excuse in this day and age that is not suspect for this kind of book keeping b.s. not to mention that there's probably no sign cuz he's afraid of getting robbed of all that cash!!!! grow up mr hong and fly right we need your taxes paid and your staff properly taken care of to give you one penny of our hard earned, taxes paid on, cash. And if what you are doing is legit, post a sign in your window so we know b4 we come in what you are all about--- and invite the long overdue oversight and audit your...
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