I have ordered from this location multiple times as this is where the domino’s app has my address designated store. My orders always extremely late. The driver is always on his way when I call even though the app says he marked it as delivered already & It still has yet to arrive. I often wait 1hr 20 mins + Tonight while I am writing this review I waited on hold for the store to pick up the phone for 20 mins. At some point i hung up and called again because i know they hear the phone ringing. The employee picked up the phone and told me the driver is on his way and i voiced my concern about them marking it delivered in the app and me having to wait another 20 minutes & I was hung up on. Honestly they need to through the whole team of people employed here away & try again here in norwalk. This is ridiculous I have never had such horrible customer service!! I feel bad about the delivery driver having to work here this time because he was extremely respectful and seemed nice. The fact that I can’t get another store because of where I live is kind of absurd. it is also extremely unfortunate that Domino’s doesn’t have a management line for you to call and Any serious concerns that can’t be resolved with a free pizza or A discount on your next order, have to go back to the store That is causing the problem. I really hope you guys find a solution to this cause this is getting Out of hand. This is not my first complaint, but hopefully...
Read moreWorst place ever!! The manager and the delivery people are the worst I've ever experienced. The delivery man didn't come to the door to drop my food off. Instead he kept trying to call me and I couldn't pick up because I was helping a client in my store. He then comes to the store and storms in angrily and starts yelling and shouting in my store with my other colleagues and clients around. He then slams the bag of food on the ground and started demanding to give him a tip before he left. He said he wasn't going to leave until he got his tip. I told him I didn't have any cash on me and I would do it once I was done with my client. He still didn't want to leave and was shouting that if he left, I would not give him his tip. After the scene he caused, I most certainly did not! I called the manager and when I told him what happened, he just hung up on me. He told me in a threatening voice that if I wanted to do something about it, I should go to the store and he will be...
Read moreDomino's is Domino's. Fast pizza and consistent flavor. You know it's not healthy. The low stars is for the Norwalk Main Ave location. They lie that pizza will be out in 2 minutes, for curbside, or you get a free pizza. They stopped the timer from inside the store. Pizza came out 4 or 5 minutes after the 2 minutes. I didn't even bother complaining not worth the time or effort. I was not going to argue for a free pizza. The guy came out and asked me what color my car was, way after the 2 minute mark by the way. Give me a break. We are not 5 years old a black car is black in any lighting. What a joke. Once I was greeted with that stupidity I decided not to say a word. To finish it off the food was brought out maybe a minute or two after that. Took at least 7 or 8 minutes for their fake 2 minute curb guarantee. I don't mind 8 minutes at all. Just don't lie about having a 2 minute guarantee when the employees stop the counter at 1:40 from inside the store and then...
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