The reviews about bad customer service were right. They are not professional nor friendly. The person who took my order on the phone and rang me out came across as if they didn't want my business.
However this first impression with the food has left a good taste in my mouth. The food was cooked well, which is the bare minimum recently. But in the pork fried rice they had pieces of onions, and sprouts, that most Chinese restaurants seem to omit now. The pork looked and tasted thoroughly cooked which is also too much to ask of other Chinese places recently. And it had nice fresh crisp broccoli gently steamed and put on top. And the egg roll is the first one in norwalk that I could eat the whole thing without duck sauce.
I'm not going to say I'm impressed, however reading the comments its not only surpassed my expectations it raised the bar back up. I was starting to settle for less but if they consistently give good food then they may have a repeat customer.
Side note the look of the storefront is offputting but I didn't see any dramatic servsafe violations in the kitchen. So...
Read moreThe person on the phone ( I think it was a woman) hung up on me twice, two times in a row.
I have to leave this review here, bruh, because I don't know where all of these positive ratings are coming from. And mind you, this was after the last order where I experienced a small episode of food poisoning from their delivery hours after. That was one of the rudest experiences I had with a business, if not the worst, and that's cool. But to be honest, you can be rude to me, but don't say that after you have your way with me I shouldn't believe your joint should be broken down with a wrecking ball and have the entire debris ground up to a fine powder; and I went back to give you a second chance looking for a cheap meal after you gave me food poisoning? Nah, I'm good. That place is trash.
So if I could, I would give 0 stars overall, but food is great . And food quality for all intensive purposes deserves a 3+ rating but the food poisoning experience drags it down to 2...
Read moreMy regular Chinese place is closed due to a fire so I decided to try this one which turned out to be a mistake. To make the $15 delivery minimum I added a shrimp egg roll onto my order & at first I thought it was just a regular egg roll with diced up shrimp inside, which tasted fine to me until I got halfway through it & took a bite … felt something large & rubbery hanging out of my mouth so I spit it out & it was a shrimp. So it was a regular egg roll with 1 shrimp stuffed in the middle which was interesting I guess. I asked for my broccoli cooked soft, it was crunchy as ever/very lightly steamed I’d say. Neither of those things would lead me to leave any restaurant a bad review though. My reason for this review is that later on that evening & the next morning I was SO sick. I’ve never gotten that sick from Chinese food before soooo...
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