Letizia's Pizza — Restaurant in Norwalk

Pizza is pretty good, but lady who took my order wasn’t very polite. Ended up charging me more for a small than I should have paid for a large.

Updated reply to owner response: Thank you for taking the time to reply. However, as you're not actually the person I interacted with, you seem misinformed.

The interactions I described as "not very polite" include: 1) immediately leaving the counter when I was paying before I could ask how long the wait would be, 2) ignoring me standing at the front of the line when she returned and instead processing the customer behind me in line.

Businesses are obviously not required to inform a customer about a better item for a lower price. This is a matter of service and hospitality. I would not expect a "3-star" establishment to do so, but I would expect a "5-star" establishment to do so—hence why I left a 3-star review. As a side note, your claim that many people prefer getting less pizza for more money is honestly pretty laughable :D.

In general, I give people and businesses the benefit of the doubt. However, the lack of accountability and misinformed owner response (again, the owner who responded was not the lady I interacted with) is disappointing. As such, I've lowered my...

I called at around 8 after seeing they were open until 9 and they just let the phone ring. Decided instead to drive there and order in person as I have usually had little to no trouble here in the past. When I drove up the sign in the window was lit up saying they were open but when I walked in the atmosphere was so off. I went up the the cashier and asked if I could order and he told me point blank that they were closed. He literally said nothing else this entire interaction and I just had to walk right out it was so weird. I found the lack of social awareness and common courtesy quite alarming. The only other time I have had an issue here was when I was picking up a pizza and walked into the restaurant hearing an extremely heated argument between two staff members. They were screaming at each other and throwing expletives left and right. Nobody was trying to break it up and it carried on for the few godawful minutes I was in there waiting for my pizza. Overall the pizza is honestly just mid and not...

My wife and I came here for lunch with a few friends. We were told their pizza's and sandwiches are very good. Even though we had a big group, the reception and service was great! One of the employees patiently took our order with a smile and also provided recommendations on what menu items was worth trying out. They have pizzas in three different sizes. The smallest size is enough for a teenager to feel satisfied. The prices were reasonable like any other pizza restaurant. They even have a gluten free option. It also seemed like a lot of customers were picking up take out orders. I'm definitely going back to try out more of their pizzas, pastas...