North Shore Shrimp Truck — Restaurant in Oʻahu

They don’t take out the poop from the shrimp and they were extremely rude when we politely brought the issue up and the claimed “we don’t HAVE to do anything it’s just ur preference if u want the poop in it or not, technically it isn’t against any health regulations” after asking for the refund she rudely said “okay like if you want a refund just ask” but like who wants to eat poop…also while issuing the refund after some back and forth the worker Hana or Hanna literally tossed the card from the kiosk and it was just quick instincts that we caught the card before it hit the ground. She was also just generally very rude about everything, didn’t even make eye contact and made it very apparent she ur concern was of no...

Went in on Fathers Day. My sisters made two shrimp orders and a shave ice with SHAREYA and sat down. No customers at all. After 15-20 minutes of glances back and forth from SHAREYA she finally noticed my two sisters waiting for their order. Only then had she got off her phone and told the girls in the truck if they had done the order. Another female had to come out and retake the order while SHAREYA went back to continue looking/playing on her phone. Orders were then made quick by the two females in the truck (thank you two). Very unacceptable, Poor customer service and very unprofessional!!!! We will not be going back. I hope she shapes up or...

service is very bad!! i have only ordered 3 things. one shrimp rice one root beer and one shaved ice and then i am running to get some fries for my son. we only got shrimp rice when i am back i have to go asking for beer and ice. and then the front desk person just give me a can of beer and tell me i have to wait my ice. ok i am waiting but until we finished our food the ice still not ready yet. ok i am going there asking again and front desk person told me that someone been toke it and they are going to redo it for me. but there were no one getting any food during we are eating. finally we got our ice and finish it real quick and left. bad...