Barrels Taphouse and Grill — Restaurant in O’Fallon

We've came here for a while ever since it opened and it was pretty good and service was ok but one time a waitress got all of our food wrong and when we told the manager when he left she came back and said "You guys told on me?" She said that. That was ridiculous. Then on our most recent visit I was there with some baseball coaches to work some stuff out and our three kids went into the game room and played some games and then they had bracelets which have like no elasticity and they played for an hou just fine when one of the 3 hit the tv and the manager happened to be there. So he went back into the camera room or whatever and he watched my kids on the camera for over an hour an then he came and my kids to go sit with us. I mean there was no one in the game room there was only one other family there and they were being worse than the kids. So a wife goes and sits in there with them cause we didn't want them to overhear what we were talking about the team. And he comes in there and jumps when he sees here but looks at the boys and the oldest turned around asked what and he said oh nothing just making sure your not hitting my tad. Then he left and the wife. Then the boys played the games four over an hour then they watched the baseball game for an half hour then they flicked the bracelets at each other again for like 30 minutes and for the past 3 and like a half hours we haven't seen the manager. So then he walked up to the kids again and he aks will you guys go back to your parents at the bar? Again! So I walk up and ask hey man what's the problem in here? And he says I have been watching them I'm camera for the past 3 hours and they hit my tv once! I say your really worried about this in a bar? Then he responds with Well yeah what's it look like! And I say ok it's ok bud we've been here for a few times and we get the point we just won't come back. Then he says no your making a big deal out of it. And I say no your making a big deal out of it. Then he says please come back again. Then I say no it's set and stone and I just am gonna finish my beer with the coaches. So I made the boys come with me. Then my wife walks up and the manager is in tears like literally crying and my wife asks pretty much the same things except for in a nicer way and then he couldn't get a word out all he said was i,.....uh.oj...uhhhhh that's all his said until my wife came back and sat down and we left. But that was very poor service and also I ordered 3 beers, the tried to charge me with 5 beers. So I asked and said why do you have 5 beers down. And she goes oh you didn't order that much?. I say well yeah I ordered like 3 or 4. Then my wife says no you ordered 3. (She keeps count just so she knows when she needs to drive home) and then the waitress argues and says I know it wasn't 3 and I know it wasn't 5. So I'm going with 4.

Seriously? Come on guys! Good food good beer but sketchy service. You have 2 unprofessional waitresses and a manager that's 25 and doesn't know what he's doing. Bad bad bad service. Clean it up. We won't come back until friends and family say it's better service....

Don't go here to eat (See update)

Good food, great draft beer selection, nice atmosphere, ok service. I would describe this place as really good but rough around the edges. The pork chops are amazing! Definitely will return. The beer and chops have me hooked.

Update:

Still a good draft beer selection but the service has gotten worse. The pork chops that I was so impressed by aren't on the menu anymore so I've tried a couple of different things and they weren't good. The last time we went in we had to wait a long time for our waitress then a long time for our food which was really frustrating for my wife because her medium rare burger was well done and charred so her wait was longer. Mine was well done and charred as well but since I was never asked how I wanted mine cooked and I don't mind a well done burger (that and I was very hungry), I ate mine. Well done I don't mind but charred- not so much. When my wife spoke to the manager about it he had the kitchen prepare a new medium rare burger but she said it still didn't taste very good. My daughter had to re-request an item she ordered (cheesy-garlic mashed potatoes or something) but she didn't like them anyway and didn't eat much (nor did my wife when she tried them).

Aside from making my wife a new burger, the manager made no other amends so we paid top dollar for our negative experience. The staff is very friendly but equally inexperienced or poorly trained. Excuses of being busy were bandied about both by the manager and wait staff but there weren't that many people there and there were a lot of waitresses standing around chatting.

As a draft beer lover I can't in good conscious give this place the one star it deserves for their food/service. It's got a cool atmosphere and a great selection of draft beer. Just don't go here to eat.

Update update: This place is under new management since my review. I stopped in for a bite while my car was being fixed. I was the only one in there so I got decent service. The new owners introduced themselves and were very nice. Because I was the only one in there, I can't speak to the service. I had the special which was a buffalo chicken wrap which seemed to have more lettuce than chicken but the fries were excellent. I look forward to trying it again sometime knowing that it's under...

Barrels Taphouse and Grill has quickly become one of my favorite spots in town, and it's easy to see why. From the moment you step in, the inviting and casual atmosphere sets the perfect tone for a relaxed dining experience.

The food at Barrels is simply outstanding. Every dish I've tried has been prepared with care and attention to detail. The menu is diverse, offering options for various tastes, whether you're a meat lover or a vegetarian. The quality of the ingredients shines through in every bite, and the flavors are both bold and harmonious.

But let's talk about the real star of the show – the beer selection. With a whopping 109 beers on tap, Barrels Taphouse and Grill is a paradise for beer enthusiasts. From local craft brews to international favorites, the variety is impressive. The knowledgeable staff is always ready to help you navigate the extensive selection and recommend a beer that perfectly complements your meal.

What truly makes Barrels stand out is their commitment to creating a comfortable and laid-back environment. Whether you're coming in with friends, family, or even flying solo, the friendly staff and cozy setting make you feel right at home. It's the kind of place where you can unwind after a long day or gather with friends for a weekend celebration.

And if you're worried about having too many choices, fear not – the staff is more than willing to guide you through the menu, whether you're selecting a meal or choosing a beer. Their passion for good food and great brews is contagious and adds to the overall fantastic experience.

Barrels Taphouse and Grill is a hidden gem for anyone who appreciates exceptional food, an extensive beer selection, and a welcoming atmosphere. With its impressive range of beers on tap and delicious menu offerings, it's a haven for both foodies and beer connoisseurs alike. Don't miss the opportunity to indulge in a memorable dining experience at Barrels – you won't be...