Dairy Queen Grill & Chill — Restaurant in Oakland

I’m rating 3 out of 5 stars because I visit here very often so as a result the average weighs a little higher on the good visit side. At this location when their food is made correctly to the order placed it is amazing. Also beware when ordering onion rings at this location. You can’t even order one ranch for free with a regular size onion ring. I went through today and with my rewards points (so that should tell you how much I spend at this location!) ordered a regular onion ring. I asked for two ranch dips as well got to the window scanned my bonus points for the onion rings and the lady says $1.05 please. Like for what? So if I don’t want ketchup I can’t have atleast one dipping sauce for my onion rings? Or are you charging me $1.05 for the extra one. It was for both, nope no dipping sauces allowed with onion rings you have to pay $.50 for each one. Wanna know the funny thing about this, yesterday I got the same order and got the dips for free. So which is it?? So I know to...

I waited on two mobile order blizzards. One employee, the boy with the painted finger nails, decided to fold bags instead of helping myself, and another customer. I stood there for 10 minutes before I had to ask for my blizzards, and he brought them to me melted. Absolutely ridiculous service for a restaurant that usually exceeds...

Went in and ordered. Sat down and waited. Other people came in and ordered. They got their order and left and we still didn't get ours. Went up and ask and they said they don't know what happened to are order and walked away. We ask the manager and told us she didn't know. So I got my money back and left. NOT A...