Green Acres Garden Center - The Flower Basket — Local services in Oakland

Went to Green Acres Florist and ordered flowers for a funeral viewing. The young lady showed me a book from which I made my selection. She explained that they came in three sizes but the measurements were not available. I ordered the larger one and it was delivered as promised. When I arrived and saw what was sent I was totally disappointed. The vase was just plain glass as opposed to the milk glass like vase in the picture. I e-mailed them about my concerns and have had no response from the florist, no concerns about why I was dissatisfied or apology, nothing. If they would have reached out I doubt that I would have written this publicly but it appears that is not their policy since I saw no replies to other people that complained. I just like to get the item that I chose...

I have received many arrangements from green acres. Some were absolutely beautiful, some had potential to be, and this year my birthday flowers were $120 disappointment. Too many lilies bloomed and a ton not bloomed, put in a vase too small for 4 dozen or more lilies. The majority of the lilies wilted and died very fast, the dead lilies left no room for the rest to even bloom. At least they were not left outside in the snow while I was at work like last year with ny name spelled incorrectly... hit or miss. Only flower shop in...

I have placed orders twice in the last six months here. The first order the recipient didn't receive what was ordered or even a decent substitution. Recently I decided to place another order to give them another chance. Submitted the order more than 24 hours before delivery and the recipient gets nothing. Apparently the order was overlooked. I can't recommend them to anyone and will not bother ordering anything in the future. It's a shame that they didn't used to be...