Giant Burrito — Restaurant in Oakland

So I went to go visit this place. It's new but I drive by it kind of often so I wondered about this and what I will say it was an older gentleman probably and his like 70s working he was very nice he spoke with broken English so I used some of my Spanish skills to order. The issues that I have is that the menu prices are not the same price that they try to charge you like it says on their menu that a regular Taco would just take cilantro onions and salsa is $299 but when I ordered it he charged me $350. So this whole menu how to adjust the prices the other thing is heating have the correct amount so my total for my tacos only should have been 10:50 and he was trying to charge me $14. Which is a mistake that's fine they don't take debit card sidewalk all the way down the street to a local store to get cash back. But I believe that's because the prices that they have on the menu are not the prices that I actually got charged and then I had to walk back and pay another ATM fee again because I didn't have the correct amount I end up paying $38 to get three steak tacos one hamburger meal and one burrito which just comes with meat beans and cheese. Also the meat was salty like overly seasoned it would have been better which it was making me worried about maybe they were putting that much salt because the meat was old and sometimes restaurants do that to kind of cover up the old days. Regardless the old guy was nice but for the prices and all the work I had to do I don't think I'll be back. But I will say that they red salsa is nice and spicy...

The food is good. Prices are good. But the customer service is horrendous. The owner has been rude to me every time I’ve visited this establishment (four). I chalked it up to his being old and cranky. His temper is quick if you ask about your order total (I’ve been overcharged) or if he forgets something in your order ( has happened twice, seems intentional.) I just went 10 min ago to order the nacho supreme... and waited...and waited. He walked up to the window, on the phone...and never acknowledged my presence. It was 5:30-they close at 10:00pm, so it wasn’t near closing time. He looked at me- no “one moment please” or” sorry for the wait” just, turned his back and kept talking. After five minutes of waiting for him to take my order I left. The amount of disrespect he has shown a paying customer is beyond me. I kept returning to support small business but this is beyond ridiculous and...

I expected this place to possibly be a hidden gem with great food from an unassuming food shack. Instead it was a hugely disappointing shack with misleading prices and mediocre food.

I ordered the Giant burger with fries and a drink. Menu clearly states $10.99 + tax. Even with Oakland tax it should have come to a little over $12. He charged me $14! That means he charged me a tax rate of 28% tax! Oakland tax rate is 10.5% at time of this review. Where did that extra 18% come from ? Oh yeah he just made it up on the spot.

Disingenuous marketing and poor food quality. Oh also portions are not Giant despite the name. Their normal size. My fountain drink was anything but giant. In fact it was a puny water cup standing at 3". Burger was bland and fries were dull tasting.

I can't help but feel cheated...