Starbucks — Restaurant in Oakland

Address leads to the middle of nowhere. You need to just put in the target address or you’ll be driving around. The person that helped me the first 2 times while I was there working remotely was nice, then when I asked her a question about refills she kind of gave me attitude. I asked her if she could do my refill and I was going to brb, I was going to the restroom 10 feet away. She responded “ yeah yeah yeah” I was a little annoyed. Like girl I just bought food, a drink, refilled my drink, what are you upset about?! I only went to this location because it stayed open until after 9pm. I doubt I’ll...

AVOID THIS PLACE. Arlie, Leana and the guy that worked there (wasn't wearing a name Tag and was super rude) definitely don't want to keep working for starbucks. If I was an aduitor for the company, the whole crew would be retrained or replaced. I normally don't leave reviews or in this case escalate to corporate, but they motivated me today. Anyone wanting to get their order made correctly and clean the first time you place the order, go to any other starbucks location. I will be reaching out to corporate regarding the level of service and level of rudeness is not what starbucks wants to...

Lily the store manager stops making Frappuccino’s at 6pm keep in mind this store is inside a Target (Target closes @10pm), when I was asked what I’d like to order she was rude and when I asked her for Frapps she said we only have brewed coffee, two young employees male and female where kind enough to apologize to me for the way Lily approached me, they said “ I’m sorry ma’am we totally understand you but we can’t do anything about it she’s the manager.” Btw they were the ones who gave me her name. I will be...