The Mandarin Asian Food — Restaurant in Oberlin

Update on this review (this is after the owner’s fake replied comments below): After reading my review, the owner PAID several people to harass me on social media, want me to remove this review. Absolutely ridiculous. I will be reporting this to local court. Notice the owner has never issued a refund (not that I ever asked for one—I simply left my honest review here).

I placed my order in Chinese, as I am fluent in the language. And they have both English and Chinese versions of the menu (the English version has no Chinese, and the Chinese Version has no English). I specifically ordered “四川芥蓝” (Sichuan Gai Lan), which is a completely different vegetable from broccoli. While both belong to the Brassica oleracea (甘蓝) family, they have distinct appearances, flavors, and, most importantly, different names in Chinese. Every Chinese knows that 西兰花（broccoli) is different from 芥蓝 (gai lan).

However, I was given broccoli instead of Gai Lan. When I called to address the mistake, the owner blamed me, insisting that I had ordered incorrectly. She claimed that in the U.S., “芥蓝” Gai Lan) is called “西兰花” (Broccoli). Having lived in the U.S. for 11 years as a citizen, and frequently shopping at Asian stores, I have never heard anyone—Asian or otherwise—refer to these two vegetables interchangeably. They are simply not the same.

By the owner’s logic, just because Japanese, Korean, and Chinese people are all Asian, she could refer to all of them as “Chinese” regardless of their actual nationality or identity. That kind of reasoning is absurd and completely unacceptable. This is clearly a translation issue on their end, and instead of taking responsibility, the owner unfairly placed the blame on me. She had no right to do so, and her response had no logic.

Under Ohio's Consumer Sales Practices Act (CSPA) (ORC § 1345.02) and general consumer protection laws, businesses cannot engage in deceptive or misleading practices when advertising or selling goods. The owner’s behavior has first, misrepresenting the nature or quality of a product, second, Providing false or confusing translations, third, Failing to deliver the product as described. It is the restaurant owner's responsibility to correctly label and describe the items...

Edit- Food seems made ahead of time, the recipes seem different and not as fresh.

Multiple times I've had orders with cold food throughout it when it should have been fresh. (ordering dine-in)

One time the hot tea was room temp, it's gone down hill sadly, then the prices don't reflect the quality served.

It was my former favorite restaurant but I don't think I can go back, the last 4+ times have been sad.

Original review before edit; Been coming here for 15 or so years, its back to its former glory and the recipes are the same as they...

We were passing thru Oberlin. We were hungry, and in a bit of a hurry, but we didn't want fast food. We tried the Mandarin and were so happy we did. Our meals were delicious! The menu had a nice variety and everything wasfresh and tasty. The Pad Thai was very good, but not as "Thai" as I have had. The Chicken with Asparagus was a surprise and spot-on. We also had a tuna roll with a generous portion of...