AVOID! If I could give negative stars, I would. The atmosphere can’t save the absolute nightmare of this place. If anyone goes here, fair warning, it can RUIN your day and whole trip.

We should’ve realized at the beginning that there were bad omens. The drink we were excited for wasn’t on the menu and the waitress was clueless about the menu items. She seemed nice enough at first, then it got ‘fakey’, real fast.

Since what we were excited for a drink that wasn’t available anymore, we ordered two different drinks. The frozen one was absolutely just bad. The pineapple cup one was cute and drinkable, but not good- Weak and overpriced. The food was overly salty, rather bland, and very disappointing. So, I asked for a sauce to make it better (but, I didn’t criticize the flavor because I didn’t want to be rude) and the sauce took forever to come to me. I had to track her down and remind her, but when it did, she said nothing to the table about a charge. So…wait for it…the more this experience goes on, the more horrible and perplexing.

Ready for the metaphorical rough seas to try and drown us? Here’s the worst part: The bread they gave us was literally harder than some types of rock. Unbreakable and inedible (see video). We told her about this and without an apology, she brought new. Here’s another shocker: we didn’t realize until the end that they CHARGED for the replacement bread. Excuse me, what? How does anyone think they can get away with this?

When it came time to pay the waitress was nowhere to be found. We asked a random employee to find her. At this point, despite us being pleasant the whole time to the staff, she acted SO bothered that we were ready to leave and pay…god forbid, right? She didn’t show us the receipt; only asked for the card to swipe on her handheld. My family member says she would like to know what’s she’s paying first and see the breakdown. Suddenly, the waitress pretends to be too nice and nervously hands over the handheld. My family starts questioning charges…like the charge for the sauce she forgot to bring until I reminded her (it should be illegal to charge for tiny sauce cups without informing the customer first) and, THE REPLACEMENT BREAD CHARGE!!! Charging for replacement bread is insane. I should’ve taken a bite of the ‘death’ bread and forced them to pay for the broken tooth/teeth that clearly would’ve happened (it did hurt my hand and damage a nail trying to break it before I realized it was solid all the way through). Plus, they can charge an automatic tip percentage (which anyone this happens to, know that’s the sign of automatic incoming bad service).

So, we asked for the manager. This guy was incredibly rude, too! Non apologetic and tried SO hard to justify the bread charge (which we were nice enough to only dispute that one), but, ultimately/regretfully removed the charge. We explained that the bread had to be touched to be served; they knowingly served something that would hurt someone if eaten. This is NOT acceptable. Yet, he still tried to justify it.

We paid a metaphorical arm + a leg to be treated like hell and get horrible food/drink.

After all this, my family asks for a hard copy of the receipt and rather than paying w/card (b/c these swindling scammers can NOT be trusted), she chose cash. The waitress has the audacity to ask if we want change 🤣 Firstly, the food quality was unacceptable + could’ve hurt someone if we didn’t inspect it first; secondly, the waitress wasn’t even present most of the time and was unpleasant; thirdly, she was sneaky, adding charges w/out prior information (news flash, omission of information is still lying). I don’t know why, but my family still tipped, yes a lightened tip, but, still a tip.

We should’ve tracked down the annoying guy who tried to guilt trip us into taking a pic in our booth, b/c it was ‘his first day’, to take our picture with our hands giving thumbs down. However, that would’ve just been another astronomical and pointless fee they’d sneak in.

This place should not be allowed to be in business.